Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at West Valley City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
548 reviews
5 stars
295
4 stars
82
3 stars
49
2 stars
24
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Keaton, Jaden, and Rachel for their exceptional service.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over being ignored or having to wait excessively before receiving assistance.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and unprofessional behavior, particularly from certain employees, leading to a mixed overall impression.
Technical Issues
Some customers reported problems with account management and device activation, indicating a need for better training or processes to handle technical issues effectively.
- ZLZach LJan 2, 20265.0Keith did an amazing job with reactivating my mom's phone. Store was clean and staff were very friendly and exceptionally helpful in assisting us! Highly recommend this location!
- KRK RDec 6, 20255.0Keaton helped me and was so patient. I ended up with ALL my questions solved. He was so good even though it was almost closing time. Rachel was so awesome today. She helped us right away and got us taken care of
- DDDevanNov 24, 20255.0Went in to pick up my phone and the people were friendly.
- S1Shania 1999Nov 4, 20255.0Elias and Marcos were super helpful! After having issues in returning a phone at Walmart, and getting laughed at our faces telling us good luck cause they couldn’t help us and after having a hard time with our imperfect English, we came here as a last resort. Elisa’s and Marcos were super helpful and professional! We were able to find a way to return the phone and now feel more at peace. But we were just amazed at this Verizon’s helpful customer service. Thank you for being there in our time of stress!
- BPBarbara PetersonOct 29, 20251.0Sitting forever and others are being helped ahead of me. I'm being told I'm next. Terrible customer service when a client has to wait so long.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in West Valley City?
The Verizon store in West Valley City is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in West Valley City?
The Verizon store is located at 2917 Glen Eagle Dr, Units 1 And 2, West Valley City, UT 84128.
What brands of smartphones does Verizon West Valley City offer?
Verizon West Valley City offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Motorola, Kyocera, and TCL.
What services are available at the Verizon West Valley City store?
The store provides mobile plans, wireless internet plans, voice plans, and sells business cell phones, tablets, laptops, and mobile hotspots.
Does Verizon West Valley City offer online ordering and in-store pickup?
Yes, customers can place orders online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Which payment methods are accepted at Verizon West Valley City?
Verizon accepts debit cards, mobile NFC payments, check payments, and does not require cash only transactions.
What languages are spoken at Verizon West Valley City?
The staff at Verizon West Valley City speak English and Spanish to assist customers.
How can customers schedule an appointment at Verizon West Valley City?
Customers can schedule an in-store appointment through the Verizon website or via the 'My Verizon' app linked in the store's profile.
What nearby restaurants can I visit before or after shopping at Verizon West Valley City?
Nearby dining options include Five Guys, Buffalo Wild Wings, PizzaRev, Wingstop, Cafe Rio Mexican Grill, and Del Taco, offering a variety of fast food, American, pizza, and Mexican cuisines.
Which nearby mobile phone and telecommunications stores are close to Verizon West Valley City?
Nearby competitors and alternatives include Boost Mobile Local, Cricket Wireless Authorized Retailer, T-Mobile, and Sprint Store, providing additional mobile phone and telecommunications services.
Are there any nearby places where I can get my phone repaired near Verizon West Valley City?
Yes, Bad Apple is nearby and offers mobile phone repair, accessories, and IT services, making it convenient for quick device fixes.