Business Details
2917 Glen Eagle Dr, West Valley City, UT
84128, United States
Certified by Verizon • Feb 22, 2026
(801) 967-4141
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/utah/west-valley-city/west-valley-330367
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at West Valley City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
718 reviews
5 stars
418
4 stars
91
3 stars
53
2 stars
32
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about long wait times and unprofessional behavior from some employees.
Knowledge and Efficiency
Several reviews highlighted the staff's knowledge and ability to resolve issues quickly, but there were also reports of inefficiency and lack of training leading to customer frustration.
Mixed Experiences
Customers had varied experiences, with some reporting excellent service and others facing serious issues, including billing problems and unhelpful responses.
Professionalism
Instances of unprofessional behavior were noted, particularly from specific staff members, which negatively impacted customer experiences.
- ZTZachary TurnerJan 30, 20265.0Excellent customer service
- DRDavid RankinJan 20, 20261.0I wasted 2 hours filling out their contract info for the advertised deal with an agent who had no idea of how to do it correctly. Then find the price was completely wrong and had to start all over because she did it wrong. Then I spent another 1.5 hours to do it again only to have the credit department block my app for multiple credit checks and wanted me to leave and come back 3 days later. Complete lack of professionalism and lack of training. Avoid this location.
- ZLZach LJan 2, 20265.0Keith did an amazing job with reactivating my mom's phone. Store was clean and staff were very friendly and exceptionally helpful in assisting us! Highly recommend this location!
- KRK RDec 6, 20255.0Keaton helped me and was so patient. I ended up with ALL my questions solved. He was so good even though it was almost closing time. Rachel was so awesome today. She helped us right away and got us taken care of
- DDDevanNov 24, 20255.0Went in to pick up my phone and the people were friendly.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in West Valley City?
The Verizon store in West Valley City is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in West Valley City?
The Verizon store is located at 2917 Glen Eagle Dr, Units 1 And 2, West Valley City, UT 84128.
What brands of smartphones does Verizon West Valley City offer?
Verizon West Valley City offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Motorola, Kyocera, and TCL.
What services are available at the Verizon West Valley City store?
The store provides mobile plans, wireless internet plans, voice plans, and sells business cell phones, tablets, laptops, and mobile hotspots.
Does Verizon West Valley City offer online ordering and in-store pickup?
Yes, customers can place orders online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Which payment methods are accepted at Verizon West Valley City?
Verizon accepts debit cards, mobile NFC payments, check payments, and does not require cash only transactions.
What languages are spoken at Verizon West Valley City?
The staff at Verizon West Valley City speak English and Spanish to assist customers.
How can customers schedule an appointment at Verizon West Valley City?
Customers can schedule an in-store appointment through the Verizon website or via the 'My Verizon' app linked in the store's profile.
What nearby restaurants can I visit before or after shopping at Verizon West Valley City?
Nearby dining options include Five Guys, Buffalo Wild Wings, PizzaRev, Wingstop, Cafe Rio Mexican Grill, and Del Taco, offering a variety of fast food, American, pizza, and Mexican cuisines.
Which nearby mobile phone and telecommunications stores are close to Verizon West Valley City?
Nearby competitors and alternatives include Boost Mobile Local, Cricket Wireless Authorized Retailer, T-Mobile, and Sprint Store, providing additional mobile phone and telecommunications services.
Are there any nearby places where I can get my phone repaired near Verizon West Valley City?
Yes, Bad Apple is nearby and offers mobile phone repair, accessories, and IT services, making it convenient for quick device fixes.
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Certified February 22, 2026Yext Knowledge Graph
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