Verizon

3.4
802 reviews
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Business Details

7203 S Plaza Center Dr, West Jordan, UT
84084, United States
(801) 280-3388
https://www.verizon.com/stores/details/utah/west-jordan/jordan-landing-203464
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About

Cell Phone StoreElectronics StoreVerizon
Visit our store at West Jordan for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7203 S Plaza Center Dr, West Jordan, UT
84084, United States

Hours

Reviews

3.3
569 reviews
5 stars
237
4 stars
84
3 stars
38
2 stars
34
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude or unprofessional.

Long Wait Times

Many customers reported excessive wait times for service, often exceeding 30 minutes, leading to frustration and dissatisfaction.

Sales Practices

Several reviews highlighted concerns about misleading sales tactics and unfulfilled promises regarding promotions and pricing.

Employee Knowledge

While some employees were noted for their knowledge and helpfulness, others were criticized for being untrained or unable to assist with customer inquiries.

Overall Experience

The overall sentiment reflects a mix of positive and negative experiences, with many customers expressing a desire to switch to other carriers due to dissatisfaction.
  • LM
    Lance Morris
    Dec 17, 2025
    5.0
    Gustavo was a huge help
  • GG
    gatlinggun1962
    Dec 15, 2025
    1.0
    every time I have called them they do not answer the phones at all. haven't had an update on a open ticket once even got one of the workers business phone numbers and they didn't even take the time to call me back after leaving a voicemail.
  • NA
    Nakiden Andu
    Dec 12, 2025
    1.0
    Worst services ever! I will not recommend you go there. No one including the managers lie and NEVER keep their promises after messing up phone orders. Went there for an Upgrade and was bounced off and on for almost 30 days. Pathetic!
  • AP
    Angel Peralta
    Dec 1, 2025
    5.0
    Aldo was extremely helpful, got me everything I need, thank you Verizon for having employees like Aldo.
  • JB
    jennifer beck
    Nov 22, 2025
    5.0
    Went to the store today because my elderly mother had made her phone impossible to use with constant pop ups and such. We have been trying to fix it for months, and Aldo was amazing! He was able to remove the spam and even educated me on apps that help manage what she downloads. He spent an hour with us fixing her phone and listening to our little jokes. Thanks so much for providing such excellent service!
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Frequently Asked Questions About Verizon

What are the Verizon store hours in West Jordan?

The Verizon store in West Jordan is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store in West Jordan located?

The store is located at 7203 S Plaza Center Dr, Suite 100, West Jordan, UT 84084.