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Brand Certified

Verizon

3.4
(805 reviews)

Business Details

(801) 280-3388

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at West Jordan for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7203 S Plaza Center Dr, West Jordan, UT
84084, United States

Hours

Reviews

3.4
805 reviews
5 stars
373
4 stars
101
3 stars
54
2 stars
45
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and lack of communication.

Employee Performance

While some employees received praise for their helpfulness and knowledge, others were criticized for being rude or unprofessional.

Billing Issues

Numerous reviews mentioned problems with billing, including unexpected charges and difficulties resolving account issues.

Store Experience

Customers frequently expressed frustration with the store's organization and efficiency, often citing long wait times and inadequate assistance.
  • CR
    Camie Reed
    Feb 16, 2026
    2.0
    Chris was rude when we went back to fix a mistake in a transferred phone line. Every time we go here for a new phone there is a problem.
  • SG
    Stephany Chourio Guzman
    Jan 19, 2026
    1.0
    Came here to exchange a case , the guy never told me it would take 5 business days to get the money back on my account and then they told me they couldn't give me the case I returned back. So I left without a case because of their Incompetence of not communicating their process. Terrible experience and such waste of time over something so simple
  • KB
    Ken Butterfield
    Jan 12, 2026
    5.0
    Cleared out some google update apps that were tough to remove. Great help
  • GG
    gatlinggun1962
    Dec 15, 2025
    1.0
    every time I have called them they do not answer the phones at all. haven't had an update on a open ticket once even got one of the workers business phone numbers and they didn't even take the time to call me back after leaving a voicemail.
  • NA
    Nakiden Andu
    Dec 12, 2025
    1.0
    Worst services ever! I will not recommend you go there. No one including the managers lie and NEVER keep their promises after messing up phone orders. Went there for an Upgrade and was bounced off and on for almost 30 days. Pathetic!

Frequently Asked Questions About Verizon

What are the Verizon store hours in West Jordan?

The Verizon store in West Jordan is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store in West Jordan located?

The store is located at 7203 S Plaza Center Dr, Suite 100, West Jordan, UT 84084.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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