Business Details
175 North 500 West, West Bountiful, UT
84010, United States
Certified by Verizon • Mar 01, 2026
(801) 292-1151
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in West Bountiful, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
3.9
374 reviews
5 stars
257
4 stars
11
3 stars
12
2 stars
7
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brayden, Danielle, and Ami.
Long Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over delays and lack of attention from staff.
Sales Tactics
There were complaints about aggressive sales tactics and upselling, with some customers feeling misled about promotions and pricing.
Mixed Experiences
While many customers reported positive interactions, there were also significant negative experiences, particularly regarding service issues and follow-up support.
- LLLani6 days ago1.0I stopped by to get help with my activation and left feeling frustrated because both chat and customer service disconnected my calls. I really wish Danielle had been in the office she always takes care of us.
- SRSergio RogersFeb 23, 20265.0We came here on February 22, 2026 to buy a new phone. The Sage salesperson was incredibly helpful with the paperwork and provided us with all the necessary information. He was very friendly and communicative, and even stayed 40 minutes after the store closed to help complete the transfer of all the information from one phone to another. We would like to thank this Verizon store, and Sage in particular, for their excellent work.
- SHScott HeffernanJan 26, 20265.0Danielle & Sage took good care of us. They were friendly, fun, knowledgable, and addressed all of our issues. Thanks!
- MFMargo FlanaryJan 24, 20265.0Danielle was very helpful, kind and fun. Sage joined in the fun by helping Danielle finish up
- STSeth TennantJan 14, 20265.0Keaton was a big help by making sure I understood all that was needed and made sure I was squared away after trading in my dying phone and making sure I was all good to go and set up with a new phone. Thank you!
Frequently Asked Questions About Verizon
What products does Verizon in West Bountiful offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in West Bountiful?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What services can I get at Verizon in West Bountiful?
Services include new lines, upgrades, new devices, and accessories.
Does Verizon in West Bountiful offer in-store pickup?
Yes, they offer in-store pickup services.
What payment methods are accepted at Verizon in West Bountiful?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices can I find at Verizon in West Bountiful?
They carry brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others for devices and accessories.
Can I recycle my old electronics at Verizon in West Bountiful?
Yes, Verizon offers electronics recycling services at this location.
Is Verizon in West Bountiful LGBTQ friendly?
Yes, the store welcomes LGBTQ customers.
What nearby places can I visit for food before or after shopping at Verizon in West Bountiful?
Nearby you can find eateries like Jamba Juice for smoothies, Jimmy John's for sandwiches, Starbucks for coffee, and Ichiro Ramen House for Japanese cuisine.
Are there other retail and service stores near Verizon in West Bountiful?
Yes, close by are Sport Clips Haircuts, GNC Live Well for supplements, Mattress Firm, and Office Depot for printing and tech services.
How can I get to Verizon store in West Bountiful using an app?
You can schedule services or manage your account through the My Verizon app, available via the app store link provided by the store.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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