Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in West Bountiful, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
367 reviews
5 stars
252
4 stars
11
3 stars
12
2 stars
7
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Brayden, Ami, and Danielle.
Negative Experiences
Several reviews mentioned poor customer service experiences, including long wait times, unhelpful staff, and aggressive sales tactics.
Store Management
Customers expressed dissatisfaction with the management and operational issues, such as lack of staff during busy times and unresponsive management.
Sales Practices
There were complaints about high-pressure sales tactics and upselling, leading to frustration among customers.
Mixed Reviews
While some customers had positive experiences, others reported significant issues, indicating inconsistency in service quality.
- PPP.I.2 days ago1.0Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
- MLMeredith LeSueurDec 29, 20255.0Isaach was incredibly helpful and went above and beyond to help my family enjoy 4 new phones for Christmas. We will now tell everyone that we have a “phone guy” and will tell everyone to visit Verizon in Bountiful.
- BTBrian ThompsonDec 22, 20255.0Keaton and Danielle are so great! Very patient and diligent. Truly want to make sure people are taken care of and any issues are resolved. There couldn’t be more pleasant, kind, and helpful people than these two. Highly recommend! Know their stuff and will get it done.
- GMGillian M.Dec 19, 20251.0Worst experience ever charged $186 just to hook up one jet pack that I’ve owned for three years won’t give me a refund at the store for 40.72 won’t help me fix my problem
- DSDianne SmithDec 12, 20255.0Our experience was totally positive. Our needs and questions were somewhat complex and great patients and courtesy were shown to us as our needs were met.
Frequently Asked Questions About Verizon
What products does Verizon in West Bountiful offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in West Bountiful?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What services can I get at Verizon in West Bountiful?
Services include new lines, upgrades, new devices, and accessories.
Does Verizon in West Bountiful offer in-store pickup?
Yes, they offer in-store pickup services.
What payment methods are accepted at Verizon in West Bountiful?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices can I find at Verizon in West Bountiful?
They carry brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others for devices and accessories.
Can I recycle my old electronics at Verizon in West Bountiful?
Yes, Verizon offers electronics recycling services at this location.
Is Verizon in West Bountiful LGBTQ friendly?
Yes, the store welcomes LGBTQ customers.
What nearby places can I visit for food before or after shopping at Verizon in West Bountiful?
Nearby you can find eateries like Jamba Juice for smoothies, Jimmy John's for sandwiches, Starbucks for coffee, and Ichiro Ramen House for Japanese cuisine.
Are there other retail and service stores near Verizon in West Bountiful?
Yes, close by are Sport Clips Haircuts, GNC Live Well for supplements, Mattress Firm, and Office Depot for printing and tech services.
How can I get to Verizon store in West Bountiful using an app?
You can schedule services or manage your account through the My Verizon app, available via the app store link provided by the store.