VCA All Pet Animal Hospital/Taylorsville

Reviews

• RB

  Raine Bouck

  1 day ago
  1.0
  DO. NOT. GO. HERE. I’m incredibly disappointed in the veterinary services and pricing provided by this location. The reception staff and vet techs are great, but I don’t understand why two veterinarians were completely unhelpful with our cat, especially when one of them even claimed to have Maine Coons. We initially chose this place because my husband’s family has always had good experiences bringing their dogs here. Our cat was having a skin reaction along with swollen lymph nodes, so we first brought him in to see Dr. Neville before his retirement. He briefly looked at his teeth and told us we needed to brush them because his gums looked inflamed, and that was it. Days went by and our cat got worse. We had to take him to their emergency location after he scratched himself raw due to whatever was causing the irritation. As more time passed, we went through multiple cones trying to find one that was comfortable enough. Unfortunately, he was still able to scratch and made more wounds on his chin. We brought him back for additional shots and another evaluation. During every exam, the veterinarians would speak with us for about five minutes, then leave and not return. It was incredibly frustrating. The techs had to go back and forth multiple times relaying unclear answers and solutions. I do not blame the techs at all. My frustration is entirely with the doctors. The only test they offered was one that cost hundreds of dollars and would only provide results if something was specifically wrong with his lymph nodes. They refused to offer any alternative testing options. We eventually took him somewhere else, and the difference was night and day. The veterinarians were far more attentive, knowledgeable, and willing to explore multiple options with us. They also did not charge hundreds of dollars for exams, shots, and medications. I truly wish I could get a refund from this VCA for all the time and money we wasted.
• SY

  Stefan Young

  Apr 4, 2026
  4.0
  Love this place. Although they are a bit on the higher side of pricing. But they always seem to treat my pets very well. For that the higher price is worth it.
• TR

  Tanya Roman

  Apr 2, 2026
  1.0
  Do not waste your time here, all they like to do is get money out of you. I’ve scheduled 4 appt just for them to keep prescribing antibiotics/cleanings for a cat ear infection. After the 3rd appointment I asked if there’s anything else we can do to treat the problem and the Vet wanted to “wait and see”.
• MM

  Melissa

  Feb 24, 2026
  1.0
  I had appointment today with my dog. Me and my siblings felt a little uncomfortable unfortunately I saw a couple of girls whispering among each other I believe the girl with the glass her name is Randi she was whispering with another girl its just rude and disrespectful. I feel like she was whispering about us I just feel bad for the poor girl that was working close to them. I hope it doesn't hurt her feelings seeing that.
• EP

  Elli Pearce

  Jan 31, 2026
  5.0
  Brought my 2 kittens in. Great staff and Georgia was so sweet and helpful. Doctor was very knowledgeable:) thank you !!

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