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Brand Certified

Verizon

4.3
(273 reviews)

Business Details

901 W 400 S, Springville, UT
84663, United States
(801) 489-0300

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 901 West 400 South in Springville, UT 84663

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
901 W 400 S, Springville, UT
84663, United States

Hours

Reviews

4.3
273 reviews
5 stars
212
4 stars
14
3 stars
1
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and professionalism of staff like Chance and Ulises, others reported negative experiences with employees, particularly Marco, citing condescension and lack of assistance.

Sales Practices

Multiple reviews highlighted concerns about hidden fees, upselling tactics, and lack of transparency regarding costs, leading to dissatisfaction among customers.

Store Management

There were significant complaints about the management, particularly regarding Marco's handling of customer issues and overall store practices, which many found untrustworthy.

Positive Experiences

Despite the negative feedback, several customers reported positive experiences, particularly with staff who were attentive, knowledgeable, and willing to assist.
  • EB
    emily Beals
    1 day ago
    5.0
    I had to stop in a couple times with questions about my device and plan. Serena was incredibly helpful and patient with all of my questions. She is very knowledgeable and explained everything to me clearly. She is awesome!
  • LJ
    lena juarez
    Feb 14, 2026
    5.0
    Popped in on our motorcycle to ask a question and Serina was a great help. Very knowledgeable and sent us in the right direction. Even cleaned my sunglasses just to be nice. Much appreciated.
  • AP
    Amber Perry
    Jan 28, 2026
    1.0
    Do not go here they are slow, the manager and staff get petty and will withhold your purchased/shipped items if you call/go in and check the eta on items YOU are paying for.
  • BR
    Bret Davis (Rizzer)
    Jan 26, 2026
    5.0
    The staff I ed with Brandon and Cassidy were phenomenal people that was willing to go the extra mile. Thank you guys
  • JD
    Jenni DeAdder
    Jan 21, 2026
    5.0
    I live in Spanish fork, and the store there doesn’t even compare to the great service we got from the girls at the Springville Verizon. I would recommend going to the SPRINGVILLE store every time.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Springville, UT?

The Verizon store is located at 901 W 400 S, Ste 3, Springville, UT 84663.

What are the store hours for Verizon in Springville?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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