Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in South Jordan, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
315 reviews
5 stars
251
4 stars
9
3 stars
6
2 stars
6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Alaric, Giselle, and Juan.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided good deals and assistance, although some customers reported feeling pressured to buy unnecessary accessories.
Store Management
There were mixed reviews about store management, with some customers appreciating the professionalism of managers like Juan and Kolton, while others criticized the lack of staff during busy times.
Service Efficiency
Customers frequently noted that the service was quick and efficient, especially when dealing with phone upgrades and transfers, although some experienced long wait times.
Negative Experiences
A number of reviews mentioned frustrating experiences, including being misled about fees, poor customer service, and issues with returns and exchanges.
- PGPaul GilesOct 23, 20255.0Very knowledgeable and fast. Gave me the best deal and rates. Justin and Lincoln were awesome.
- KPKori PetersonOct 11, 20255.0The gal, ?Trinity? was the most helpful, non pushy sales person ever.
- GHGerri HootonSep 28, 20255.0Greeted me right away. So kind, friendly and helpful. Took very good care of me and helped me to understand any questions or concerns I had. And didn’t drag the visit in which I appreciated. One of the best experiences I’ve had with a Verizon store.
- ANAmanda NeelyAug 21, 20255.0Junius was absolutely phenomenal. He helped me get everything sorted out after a very long and stressful day. Can’t say enough good about him!
- ESEdge Artistry SalonAug 3, 20255.0Dallon and his Giselle at the South Jordan, UT Verizon location were absolutely phenomenal today! They made the process of transferring seven phones back to Verizon smooth, stress-free, and super efficient. On top of that, they were kind, patient, and professional—even with my loud and energetic grandchildren in the store! If you’re thinking about switching to Verizon or need help with your phone setup, I highly recommend going to this location. Their customer service is top-notch, and they truly go above and beyond to make sure everything is done right. Thank you both for such a great experience!
Frequently Asked Questions About Verizon
What is Victra and what services do they offer?
Victra is a Verizon Authorized Retailer in South Jordan, UT, offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Verizon Victra in South Jordan?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of devices and accessories are available at this Verizon store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What payment options are accepted at this Verizon retail location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does this Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup services for products.
Can I recycle electronics at the South Jordan Verizon store?
Yes, the store provides electronics recycling services.
How can I schedule an appointment or service with this Verizon store?
You can schedule appointments through the My Verizon app or visit the quick link https://m.vzw.com/naR38wFT?locationcode=W311401.
What nearby places can I visit for food or coffee before or after my visit to Verizon?
Nearby you can visit Beans & Brews Coffeehouse for coffee, Baskin-Robbins for ice cream, or Olive Garden for Italian dining.
Are there other mobile phone stores near this Verizon location?
Yes, nearby mobile phone retailers include GoWireless Verizon Premium Retailer, T-Mobile, AT&T, and an additional Victra Verizon Authorized Retailer location.
What nearby amenities should customers be aware of when visiting the Verizon store?
Customers can find nearby services such as PostalAnnex+ for shipping and notary services, KeyBank for financial needs, and Petco Animal Supplies for pet training.