Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in South Jordan, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
319 reviews
5 stars
254
4 stars
9
3 stars
6
2 stars
6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Alaric, Giselle, and Juan.
Sales Practices
Several reviews highlighted concerns about mandatory accessory purchases and upselling tactics, leading to frustration among customers.
Store Experience
While some customers had positive experiences, others reported long wait times and poor service, indicating inconsistency in store operations.
Knowledge and Efficiency
Customers appreciated the staff's ability to multitask and provide clear information, although some noted that newer employees lacked experience.
- JTJordan Treglown4 days ago5.0Parker made everything smooth and easy!
- STShane TrujilloJan 3, 20261.0Made an appointment to upgrade at Victra in the District. Walked in at said time. Shopped around for a bit and wasn't even greeted or acknowledged. Walked next door to AT&T and switched carriers. Night and day customer service.
- BABetty AustinDec 28, 20255.0The customer service was great! No long lines. I didn’t feel rushed. Everything I needed to know was explained in an easy to understand way.
- PGPaul GilesOct 23, 20255.0Very knowledgeable and fast. Gave me the best deal and rates. Justin and Lincoln were awesome.
- KPKori PetersonOct 11, 20255.0The gal, ?Trinity? was the most helpful, non pushy sales person ever.
Frequently Asked Questions About Verizon
What is Victra and what services do they offer?
Victra is a Verizon Authorized Retailer in South Jordan, UT, offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Verizon Victra in South Jordan?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of devices and accessories are available at this Verizon store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What payment options are accepted at this Verizon retail location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does this Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup services for products.
Can I recycle electronics at the South Jordan Verizon store?
Yes, the store provides electronics recycling services.
How can I schedule an appointment or service with this Verizon store?
You can schedule appointments through the My Verizon app or visit the quick link https://m.vzw.com/naR38wFT?locationcode=W311401.
What nearby places can I visit for food or coffee before or after my visit to Verizon?
Nearby you can visit Beans & Brews Coffeehouse for coffee, Baskin-Robbins for ice cream, or Olive Garden for Italian dining.
Are there other mobile phone stores near this Verizon location?
Yes, nearby mobile phone retailers include GoWireless Verizon Premium Retailer, T-Mobile, AT&T, and an additional Victra Verizon Authorized Retailer location.
What nearby amenities should customers be aware of when visiting the Verizon store?
Customers can find nearby services such as PostalAnnex+ for shipping and notary services, KeyBank for financial needs, and Petco Animal Supplies for pet training.