Business Details
1458 N Exchange Dr., Saratoga Springs, UT
84045, United States
Certified by Verizon • Mar 01, 2026
(801) 766-6543
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Saratoga Springs, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.1
408 reviews
5 stars
301
4 stars
18
3 stars6
2 stars
11
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Colby and Ethan received praise for their helpfulness, others were criticized for being rude and dismissive.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics and unexpected fees, leading to frustration among customers.
Store Environment
Customers reported issues with the store's cleanliness and organization, with some describing it as messy and unwelcoming.
Employee Knowledge
While some employees were noted for their knowledge and professionalism, others were criticized for lacking basic customer service skills and product knowledge.
- SGSteven GroverFeb 3, 20265.0It was awesome!!
- ATAshley TaylorJan 3, 20265.0Ethan was super patient, helpful and knowledgeable with all of my complicated questions. I really appreciated his help!
- CMChris MilesDec 31, 20251.0This store and its employees are worse than a complete joke. A bought my wife an Apple Watch and wanted it to share a number with her phone. They added a new line for it. I upgraded my daughter’s phone through an incentive from their store and again they added another number for it too. I went in to switch the new upgraded phone to my daughter’s number and they couldn’t do it. I have 6 phone numbers from these clowns because they don’t know how to do their job. I’m leaving Verizon. They make mistakes every time I go in for anything and this was the last straw.
- SNStacy NewmanDec 22, 20255.0The guys at this store are absolutely phenomenal!! Colby went the extra mile to help us get a new phone for my daughter! He was so patient and so fun to work with! Give this guy a promotion! #1 favorite salesman!
- GPGavin and Charlee PhillipsDec 17, 20251.0Why have have hours for your store if you’re not even going to follow them. 10:30 am and dude with a beard and other guy are inside with the door locked. 5+years as a customer and I’m DONE. Worst costumer service on market. Can’t call into support just get a auto line that disconnects
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: