Verizon

4.1
240 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sandy, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
9348 S Village Shop Dr, Sandy, UT
84094, United States

Hours

Reviews

4.2
238 reviews
5 stars
174
4 stars
14
3 stars
5
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Alex, Bree, and Taran for their exceptional service.

Staffing Issues

Several reviews highlighted long wait times and understaffing, leading to frustration among customers who felt neglected or had to wait excessively for assistance.

Billing Problems

Numerous customers reported issues with billing, including unexpected charges and confusion over plan costs, leading to dissatisfaction with the service.

Mixed Experiences

While some customers had excellent experiences, others reported unhelpful or rude staff, indicating inconsistency in service quality.
  • PP
    P.I.
    2 days ago
    1.0
    Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
  • JW
    Jonathan Walker
    Jan 2, 2026
    5.0
    Caleb is an absolute all star. A few issues from the corporate side, Caleb texting me on holidays, days off to assure it gets fixed and he nailed it. Hold onto this guy, promote him, give him a raise. Rare to see someone like him go the extra mile like that for their job. Will absolutely be doing all business with this team for the future of my Verizon experience. Thank you!!
  • BB
    Bryson Bethers
    Dec 31, 2025
    3.0
    Just tried to sell us on their “superior” coverage
  • DB
    DJ Bleggi
    Dec 3, 2025
    5.0
    They made things really easy and quick!
  • CB
    Cathy Brown
    Nov 24, 2025
    5.0
    Everyone at the store was very helpful! Alex, Kaleb and Brianna, the store manager, all did an excellent job helping us! I was also impressed with how they interacted with other customers in the store. They are all an asset to Verizon!

Frequently Asked Questions About Verizon

What products does Verizon at 9348 S Village Shop Dr offer?

This Verizon location offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, and Google.

What are the store hours for Verizon in Sandy, UT?

Verizon is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.