Business Details
9348 S Village Shop Dr, Sandy, UT
84094, United States
Certified by Verizon • Mar 01, 2026
(801) 878-8780
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sandy, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.2
238 reviews
5 stars
173
4 stars
14
3 stars
5
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Alex, Caleb, and Taran.
Mixed Experiences
While some customers had excellent service, others reported unhelpful or rude interactions, particularly with certain employees like Bree and Jose.
Billing Issues
Several reviews mentioned confusion and dissatisfaction with billing practices, including unexpected fees and unclear explanations.
Store Operations
Customers expressed frustration with long wait times and understaffing, leading to delays in service.
- SSStacie StrassbergFeb 24, 20265.0My current phone's OS was no longer supporting the apps I use regularly for business. It was time for a new phone. The entire team was awesome!
- DSDavid SerpaFeb 3, 20265.0Alex was an amazing help. He was VERY patient and walked us through a complex situation that took multiple phone calls, updates and other fixes that I can’t even explain. He was really knowledgeable and even more impressive was that I never felt rushed or like an idiot for my lack of understanding. And, we even walked out with a better plan than when we went in. I would 100% recommend this location and Alex!
- EMErik MalinJan 29, 20261.0Ask as many questions as possible when doing business with this location as they are not clear with fees associated with upgrades...
- KGKendra GoettlJan 19, 20265.0Alex was great, helped answer all my questions!
- JSJosiah SJan 16, 20265.0Caleb is amazing!!! He has the patience of a saint. If you are having any issues Caleb is great to deal with.
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Certified March 01, 2026Yext Knowledge Graph
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