Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sandy, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
238 reviews
5 stars
174
4 stars
14
3 stars
5
2 stars
7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Alex, Bree, and Taran for their exceptional service.
Staffing Issues
Several reviews highlighted long wait times and understaffing, leading to frustration among customers who felt neglected or had to wait excessively for assistance.
Billing Problems
Numerous customers reported issues with billing, including unexpected charges and confusion over plan costs, leading to dissatisfaction with the service.
Mixed Experiences
While some customers had excellent experiences, others reported unhelpful or rude staff, indicating inconsistency in service quality.
- PPP.I.2 days ago1.0Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
- JWJonathan WalkerJan 2, 20265.0Caleb is an absolute all star. A few issues from the corporate side, Caleb texting me on holidays, days off to assure it gets fixed and he nailed it. Hold onto this guy, promote him, give him a raise. Rare to see someone like him go the extra mile like that for their job. Will absolutely be doing all business with this team for the future of my Verizon experience. Thank you!!
- BBBryson BethersDec 31, 20253.0Just tried to sell us on their “superior” coverage
- DBDJ BleggiDec 3, 20255.0They made things really easy and quick!
- CBCathy BrownNov 24, 20255.0Everyone at the store was very helpful! Alex, Kaleb and Brianna, the store manager, all did an excellent job helping us! I was also impressed with how they interacted with other customers in the store. They are all an asset to Verizon!
Frequently Asked Questions About Verizon
What products does Verizon at 9348 S Village Shop Dr offer?
This Verizon location offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, and Google.
What are the store hours for Verizon in Sandy, UT?
Verizon is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon in Sandy offer in-store pickup?
Yes, this Verizon location offers in-store pickup services for your convenience.
What payment options are available at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where can I find Verizon in Sandy, UT?
The Verizon Authorized Retailer is located at 9348 S Village Shop Dr, Sandy, UT 84094.
What languages are spoken at the Verizon store in Sandy?
The store staffs speak English and Spanish to assist customers.
Are there any nearby places where I can get a coffee before or after visiting Verizon?
Yes, Starbucks is located nearby where you can enjoy coffee and refreshments.
Is there a shopping center close to the Verizon store in Sandy?
Yes, Quarry Bend Shopping Center is close by, offering a variety of shops to explore before or after your visit to Verizon.
If I need postal or printing services near Verizon, where can I go?
FedEx Office Print & Ship Center is nearby and provides printing, shipping, and postal services.
Can I find other mobile phone stores near this Verizon location?
Yes, other mobile phone stores nearby include T-Mobile, AT&T Store, Sprint Store, and another Verizon Authorized Retailer (Victra).