Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sandy, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
232 reviews
5 stars
170
4 stars
14
3 stars
4
2 stars
7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for being helpful and knowledgeable, while others were criticized for being unhelpful and rude.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and able to provide effective solutions, while others lacked the necessary information.
Efficiency
Customers appreciated quick service at times, but many reported long wait times and inefficiencies in handling transactions.
Billing Issues
Numerous complaints about billing inaccuracies and lack of clarity regarding charges, leading to customer frustration.
Store Management
Concerns raised about management responsiveness and staff training, with some customers feeling their issues were not adequately addressed.
- VJVincent Jensen3 days ago5.0We had a little technical difficulties but your staff was very well trained and professional and we got it figured out!
- CFCandice FitchesOct 24, 20251.0The in store employees couldn't tell me why my bill went up. They couldn't help me and the manager was too busy on a business call in the back to help. Don't waste your time going here.
- DMDave MooreOct 20, 20255.0Knowledgeable Friendly Efficient
- GNGary NelsonOct 16, 20254.0Kind of missed Gb needed for replacement phone- as did I not mention boatload of music files As well, this G phone quite diff from very old Samsung, so not all files copied across. As well, need to return to ask specific "how do I do THIS or THAT".
- MJMoe JamshidyOct 6, 20251.0Unhelpful rep. I wanted to merely change my plan and exchange my router. Turned out the guy just sold me another router.
Frequently Asked Questions About Verizon
What products does Verizon at 9348 S Village Shop Dr offer?
This Verizon location offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, and Google.
What are the store hours for Verizon in Sandy, UT?
Verizon is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon in Sandy offer in-store pickup?
Yes, this Verizon location offers in-store pickup services for your convenience.
What payment options are available at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where can I find Verizon in Sandy, UT?
The Verizon Authorized Retailer is located at 9348 S Village Shop Dr, Sandy, UT 84094.
What languages are spoken at the Verizon store in Sandy?
The store staffs speak English and Spanish to assist customers.
Are there any nearby places where I can get a coffee before or after visiting Verizon?
Yes, Starbucks is located nearby where you can enjoy coffee and refreshments.
Is there a shopping center close to the Verizon store in Sandy?
Yes, Quarry Bend Shopping Center is close by, offering a variety of shops to explore before or after your visit to Verizon.
If I need postal or printing services near Verizon, where can I go?
FedEx Office Print & Ship Center is nearby and provides printing, shipping, and postal services.
Can I find other mobile phone stores near this Verizon location?
Yes, other mobile phone stores nearby include T-Mobile, AT&T Store, Sprint Store, and another Verizon Authorized Retailer (Victra).