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Brand Certified

Verizon

4.2
(238 reviews)

Business Details

9348 S Village Shop Dr, Sandy, UT
84094, United States
(801) 878-8780
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sandy, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
9348 S Village Shop Dr, Sandy, UT
84094, United States

Hours

Reviews

4.2
238 reviews
5 stars
173
4 stars
14
3 stars
5
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Alex, Caleb, and Taran.

Mixed Experiences

While some customers had excellent service, others reported unhelpful or rude interactions, particularly with certain employees like Bree and Jose.

Billing Issues

Several reviews mentioned confusion and dissatisfaction with billing practices, including unexpected fees and unclear explanations.

Store Operations

Customers expressed frustration with long wait times and understaffing, leading to delays in service.
  • SS
    Stacie Strassberg
    Feb 24, 2026
    5.0
    My current phone's OS was no longer supporting the apps I use regularly for business. It was time for a new phone. The entire team was awesome!
  • DS
    David Serpa
    Feb 3, 2026
    5.0
    Alex was an amazing help. He was VERY patient and walked us through a complex situation that took multiple phone calls, updates and other fixes that I can’t even explain. He was really knowledgeable and even more impressive was that I never felt rushed or like an idiot for my lack of understanding. And, we even walked out with a better plan than when we went in. I would 100% recommend this location and Alex!
  • EM
    Erik Malin
    Jan 29, 2026
    1.0
    Ask as many questions as possible when doing business with this location as they are not clear with fees associated with upgrades...
  • KG
    Kendra Goettl
    Jan 19, 2026
    5.0
    Alex was great, helped answer all my questions!
  • JS
    Josiah S
    Jan 16, 2026
    5.0
    Caleb is amazing!!! He has the patience of a saint. If you are having any issues Caleb is great to deal with.

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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