Verizon

4.2
174 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sandy, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
10391 S State St, Sandy, UT
84070, United States

Hours

Reviews

4.2
173 reviews
5 stars
127
4 stars
9
3 stars
8
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Shawn, Trevor, and Diego for their exceptional service.

Negative Experiences

Several reviews mentioned feelings of being misled or scammed regarding pricing and fees, with customers expressing frustration over unexpected charges and poor communication.

Store Conditions

Customers noted that the store was often understaffed and had issues with cleanliness and organization, leading to long wait times and a less than satisfactory shopping experience.

Product Knowledge

While some staff were commended for their product knowledge, others were criticized for providing incorrect information about plans and promotions.
  • CH
    Crystal Hernandez
    Dec 27, 2025
    1.0
    I went today around 2pm and the bald 5”8 white male, he was very rude to me made me cry literally yelled in my face he told he wasn’t going to help me because I had went to a different location that was closer to me and he got really upset and started freaking out in my face I just wanted to mention this, because I don’t think that was good customer service and he shouldn’t be talking to me like that and me making me cry.
  • PK
    Patricia Kulkus
    Dec 10, 2025
    5.0
    Great customer service from Trevor who was able to explain the details of a new phone, plan, and pricing.
  • DS
    Dawson Serr
    Dec 9, 2025
    5.0
    Just went in to the store with more than a million questions about trading up to the iPhone 17 and Caleb was extremely knowledgeable and very helpful. He answered every single question I had and got us on the right track. Give that gentleman a raise!
  • KT
    Katie Taylor
    Nov 7, 2025
    5.0
    I had a great experience! Trevor took me through the whole process of getting a new phone which was really nice since it’s been a minute since I got a new one. He was really kind and super helpful in explaining all the steps and processes. 10/10 will definitely be going back!
  • LW
    Lynsie Wheat
    Oct 18, 2025
    1.0
    They’ll try and make it seem like you’re getting your accessories for “free” when in reality, the phone itself is free and they’re charging for you for the accessories. Go to an actual Verizon store and save yourself some money..

Frequently Asked Questions About Verizon

What types of devices and products does Victra - Verizon Authorized Retailer in Sandy, UT offer?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the operating hours of the Victra store in Sandy, UT?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.