Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sandy, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
173 reviews
5 stars
127
4 stars
9
3 stars
8
2 stars
5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Shawn, Trevor, and Diego for their exceptional service.
Negative Experiences
Several reviews mentioned feelings of being misled or scammed regarding pricing and fees, with customers expressing frustration over unexpected charges and poor communication.
Store Conditions
Customers noted that the store was often understaffed and had issues with cleanliness and organization, leading to long wait times and a less than satisfactory shopping experience.
Product Knowledge
While some staff were commended for their product knowledge, others were criticized for providing incorrect information about plans and promotions.
- CHCrystal HernandezDec 27, 20251.0I went today around 2pm and the bald 5”8 white male, he was very rude to me made me cry literally yelled in my face he told he wasn’t going to help me because I had went to a different location that was closer to me and he got really upset and started freaking out in my face I just wanted to mention this, because I don’t think that was good customer service and he shouldn’t be talking to me like that and me making me cry.
- PKPatricia KulkusDec 10, 20255.0Great customer service from Trevor who was able to explain the details of a new phone, plan, and pricing.
- DSDawson SerrDec 9, 20255.0Just went in to the store with more than a million questions about trading up to the iPhone 17 and Caleb was extremely knowledgeable and very helpful. He answered every single question I had and got us on the right track. Give that gentleman a raise!
- KTKatie TaylorNov 7, 20255.0I had a great experience! Trevor took me through the whole process of getting a new phone which was really nice since it’s been a minute since I got a new one. He was really kind and super helpful in explaining all the steps and processes. 10/10 will definitely be going back!
- LWLynsie WheatOct 18, 20251.0They’ll try and make it seem like you’re getting your accessories for “free” when in reality, the phone itself is free and they’re charging for you for the accessories. Go to an actual Verizon store and save yourself some money..
Frequently Asked Questions About Verizon
What types of devices and products does Victra - Verizon Authorized Retailer in Sandy, UT offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Victra store in Sandy, UT?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at Victra - Verizon Authorized Retailer?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra in Sandy, UT offer in-store pickup?
Yes, Victra provides in-store pickup services for customer convenience.
What brands of mobile devices and accessories are available at Victra?
Victra offers products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, PureGear, and more.
What languages are supported by the staff at Victra - Verizon Authorized Retailer?
The staff at Victra speak both English and Spanish to assist customers.
Is there free Wi-Fi available at the Victra store in Sandy?
Yes, Victra offers free Wi-Fi for customers visiting the store.
What nearby dining options can I visit before or after shopping at Victra in Sandy, UT?
Nearby dining options include The Wild Zucchini Grill for Italian cuisine, CoreLife Eatery for gluten-free options, Nothing Bundt Cakes for desserts, Chipotle Mexican Grill, and several others like Libertango Steakhouse and Empanadas on the Patio.
Are there any nearby places where I can get a haircut or visit a beauty salon near Victra in Sandy?
Yes, Sport Clips Haircuts of Sandy- South Towne offers haircuts and fashion accessories, and Charlotte Tilbury is nearby for cosmetics and beauty salon services.
What retail stores are located near Victra that customers might want to visit?
Nearby retail stores include Fred Meyer for general retail and jewelry, Men’s Wearhouse for clothing, Staples for office equipment, and Ethan Allen for furniture and interior design.