Feedback on staff is mixed; while some customers praised the kindness and helpfulness of the staff, others reported rudeness and a lack of empathy, particularly from receptionists.
Veterinary Care
Many customers appreciated the quality of care provided by the veterinarians, noting their professionalism and compassion, although some expressed concerns about unnecessary procedures and high costs.
Pricing Concerns
Numerous reviews highlighted dissatisfaction with pricing, describing services as overpriced and expressing frustration over unexpected charges.
Grooming Services
Grooming experiences were inconsistent; while some customers praised the grooming staff, others reported negligence and poor outcomes.
Communication Issues
Several customers experienced problems with communication, including lack of follow-up on test results and unclear explanations of procedures and costs.
JK
Joe Keller
Nov 6, 2025
5.0
Good care for our 13yr old pup BOB!!!
MM
Makenna Morales
Oct 18, 2025
2.0
The veterinarians themselves are good. However, after spending $$ on tests to see what is wrong with my cat the reception staff made it seem like it was my fault I hadn't heard back from the vet about results. I never received their first call even though I saved their number in my phone to avoid it getting flagged as a spam call. The second time they called I was in a position where I was genuinely unable to answer their call. But when I called back the receptionist was not kind or understanding and basically said "well they tried to call you" in an accusatory tone and then said they would leave a note for the vet to call again. I waited all that day for a call that never came to help me understand what is wrong with my cat who I am very stressed about.
JN
Jocelyn Nield
Oct 16, 2025
5.0
Called in to ask about what to do for my dog who has recent started experiencing joint pain. Catherine their office manager was incredibly informative and kind, walking me through my different options and what the treatment plans usually look like.
SM
Stephanie Mitchell
Oct 15, 2025
5.0
Took my cat in fir hyperthyroid treatment. The vet was outstanding & the staff/techs were kind.
TM
T Miedke23
Oct 4, 2025
5.0
Best pet clinic… there convenient… all of the vca clinics are awesome
Frequently Asked Questions About VCA Mountain View Animal Hospital
What are the regular business hours for VCA Mountain View Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays except for boarding pick-up and drop-off from 4:00 PM to 6:00 PM.
Does VCA Mountain View Animal Hospital offer boarding services for pets?
Yes, VCA Mountain View Animal Hospital provides pet boarding services with Sunday pick-up and drop-off available from 4:00 PM to 6:00 PM.
What types of animals does VCA Mountain View Animal Hospital treat?
They treat cats, dogs, and exotic pets, providing a range of veterinary services tailored to these animals.
What veterinary services are available at VCA Mountain View Animal Hospital?
Services include advanced dental care, allergy and itchy skin care, cardiology, chemotherapy, diabetes care, digital radiology, general surgery, laser surgery, microchipping, oncology, orthopedic surgery, physical examinations, spay and neuter, vaccinations, and more.
What payment options does the hospital accept?
VCA Mountain View Animal Hospital accepts American Express, cash, check, Discover, MasterCard, and Visa.
How can I contact VCA Mountain View Animal Hospital?
You can reach the hospital by phone at +1 801-523-1176 or +1 801-895-2340.
Is VCA Mountain View Animal Hospital accredited by any professional veterinary associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Are there any nearby veterinary hospitals if I need additional services?
Yes, Mountain View Animal Hospital is nearby and also offers veterinary and pet services.
What nearby medical centers could I visit if I have family members in need of healthcare while visiting the area?
Alta View Clinic offers various health services including dermatology, allergy, pediatrics, and senior services close to VCA Mountain View Animal Hospital.
What recreational or health services nearby could be useful while visiting VCA Mountain View Animal Hospital?
Nearby you can find various specialists such as orthopedists, urologists, and plastic surgeons, including Orthopedic Specialty Group - Alta View and Intermountain Alta View Clinic Urology, which could be useful for family healthcare needs.