VCA Mountain View Animal Hospital

4.3
416 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day Care
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Mountain View Animal Hospital
9414 South Indian Ridge Drive, Sandy, UT
84092, United States

Hours

Reviews

4.3
416 reviews
5 stars
318
4 stars
26
3 stars
8
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while some customers praised the kindness and helpfulness of the staff, others reported rudeness and a lack of empathy, particularly from receptionists.

Veterinary Care

Many customers appreciated the quality of care provided by the veterinarians, noting their professionalism and compassion, although some expressed concerns about unnecessary procedures and high costs.

Pricing Concerns

Numerous reviews highlighted dissatisfaction with pricing, describing services as overpriced and expressing frustration over unexpected charges.

Grooming Services

Grooming experiences were inconsistent; while some customers praised the grooming staff, others reported negligence and poor outcomes.

Communication Issues

Several customers experienced problems with communication, including lack of follow-up on test results and unclear explanations of procedures and costs.
  • JK
    Joe Keller
    Nov 6, 2025
    5.0
    Good care for our 13yr old pup BOB!!!
  • MM
    Makenna Morales
    Oct 18, 2025
    2.0
    The veterinarians themselves are good. However, after spending $$ on tests to see what is wrong with my cat the reception staff made it seem like it was my fault I hadn't heard back from the vet about results. I never received their first call even though I saved their number in my phone to avoid it getting flagged as a spam call. The second time they called I was in a position where I was genuinely unable to answer their call. But when I called back the receptionist was not kind or understanding and basically said "well they tried to call you" in an accusatory tone and then said they would leave a note for the vet to call again. I waited all that day for a call that never came to help me understand what is wrong with my cat who I am very stressed about.
  • JN
    Jocelyn Nield
    Oct 16, 2025
    5.0
    Called in to ask about what to do for my dog who has recent started experiencing joint pain. Catherine their office manager was incredibly informative and kind, walking me through my different options and what the treatment plans usually look like.
  • SM
    Stephanie Mitchell
    Oct 15, 2025
    5.0
    Took my cat in fir hyperthyroid treatment. The vet was outstanding & the staff/techs were kind.
  • TM
    T Miedke23
    Oct 4, 2025
    5.0
    Best pet clinic… there convenient… all of the vca clinics are awesome

Frequently Asked Questions About VCA Mountain View Animal Hospital

What are the regular business hours for VCA Mountain View Animal Hospital?

The hospital is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays except for boarding pick-up and drop-off from 4:00 PM to 6:00 PM.

Does VCA Mountain View Animal Hospital offer boarding services for pets?

Yes, VCA Mountain View Animal Hospital provides pet boarding services with Sunday pick-up and drop-off available from 4:00 PM to 6:00 PM.