VCA Mountain View Animal Hospital

4.3
415 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day Care
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Mountain View Animal Hospital
9414 South Indian Ridge Drive, Sandy, UT
84092, United States

Hours

Reviews

4.3
415 reviews
5 stars
318
4 stars
26
3 stars
8
2 stars
10
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff varies significantly; while many customers praise the kindness and professionalism of the veterinarians and support staff, others report rude and unhelpful behavior from receptionists.

Quality of Care

Several reviews highlight excellent veterinary care and compassion shown towards pets, particularly during difficult situations, but there are also complaints about rushed examinations and misdiagnoses.

Pricing Concerns

Many customers express dissatisfaction with high prices for services, feeling that they are overcharged compared to other clinics.

Grooming Issues

There are multiple complaints regarding grooming services, including mishandling of pets and unsatisfactory results, leading to customer frustration.

Communication

Some customers appreciate the clear communication from veterinarians about treatment options, while others report poor follow-up and lack of responsiveness from the staff.
  • JK
    Joe Keller
    Nov 6, 2025
    5.0
    Good care for our 13yr old pup BOB!!!
  • MM
    Makenna Morales
    Oct 18, 2025
    2.0
    The veterinarians themselves are good. However, after spending $$ on tests to see what is wrong with my cat the reception staff made it seem like it was my fault I hadn't heard back from the vet about results. I never received their first call even though I saved their number in my phone to avoid it getting flagged as a spam call. The second time they called I was in a position where I was genuinely unable to answer their call. But when I called back the receptionist was not kind or understanding and basically said "well they tried to call you" in an accusatory tone and then said they would leave a note for the vet to call again. I waited all that day for a call that never came to help me understand what is wrong with my cat who I am very stressed about.
  • JN
    Jocelyn Nield
    Oct 16, 2025
    5.0
    Called in to ask about what to do for my dog who has recent started experiencing joint pain. Catherine their office manager was incredibly informative and kind, walking me through my different options and what the treatment plans usually look like.
  • SM
    Stephanie Mitchell
    Oct 15, 2025
    5.0
    Took my cat in fir hyperthyroid treatment. The vet was outstanding & the staff/techs were kind.
  • TM
    T Miedke23
    Oct 4, 2025
    5.0
    Best pet clinic… there convenient… all of the vca clinics are awesome

Frequently Asked Questions About VCA Mountain View Animal Hospital

What are the regular business hours for VCA Mountain View Animal Hospital?

The hospital is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays except for boarding pick-up and drop-off from 4:00 PM to 6:00 PM.

Does VCA Mountain View Animal Hospital offer boarding services for pets?

Yes, VCA Mountain View Animal Hospital provides pet boarding services with Sunday pick-up and drop-off available from 4:00 PM to 6:00 PM.