Geek Squad

3.7
29 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
35 E 11400 S, Sandy, UT
84070, United States

Hours

Reviews

3.7
29 reviews
5 stars
13
4 stars
5
3 stars
4
2 stars
3
1 star
4
  • BB
    Blaine Brady
    Oct 29, 2025
    1.0
    I arrived on time for an AppleCare appointment, was ignored for 10 minutes, asked Best Buy personnel if they could help.. finally acknowledged 15 minutes after my appointment time by the GeekSquad then told me their computers were down and needed to reschedule for the next day.
  • LB
    Lynn Behm
    Sep 12, 2025
    5.0
    Oh NO! Another hard drive not letting me in. It took several days for the Squad to interrogate my external drive. But it was worth the wait. ALL MY DATA WAS RECOVERD AND THEY RE-FORMATED THE DRIVE. With a Level 1 Recovery. I love my Service Contract too.
  • UU
    utahkell31
    Feb 26, 2023
    5.0
    We use the geek squad for our new TV and new computers we bought through them. We have use them multiple times over the years since we’ve been using geek squad. They are extremely smart, helpful, and since most products, nowadays, don’t have really much of a user guide, they have been wonderful to have questions answered that we can figure out from que reader bar codes or from Internet search guides. Sometimes you just need to have someone SHOW you how to work your fancy new electronics. Jodi with the Geek Squad has been the tech that has been working with me since I got this new computer last year. No, we are not computer or TV illiterates. We fully understand how to do things with both, but, the newest once we buy our more difficult than the ones we’ve used before. So, having a geek squad, there has been a very, lovely service we pay for!!
  • DC
    Dan Caviglia
    Apr 5, 2022
    2.0
    I needed an estimate to replace the battery in my laptop. I tried to call somebody at the local store, but my call was routed to a central call center. They could not give me any information about the battery replacement and would not allow me to speak to anyone at the store. Instead I had to make an appointment. At the appointment, they told me they couldn't give me an estimate without taking my laptop and sending it off. So I went by a small computer repair shop and got the estimate in 10 minutes. This was a complete waste of time and gas. Two stars instead of one only because the people themselves were friendly.

Frequently Asked Questions About Geek Squad

What kind of tech services does Geek Squad at Best Buy in Sandy provide?

Geek Squad offers tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, and appliance repair.

How can I schedule a service with Geek Squad in Sandy?

You can schedule a service either in-store at 35 E 11400 S, Sandy, UT, or online via their website.