Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Salt Lake City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
190 reviews
5 stars
157
4 stars
7
3 stars2
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised the helpfulness and knowledge of staff members like Daran, Caleb, and Jonathan, highlighting their ability to assist with various issues.
Long Wait Times
Multiple reviews mentioned long wait times, with some customers waiting over an hour without being attended to, leading to frustration.
Sales Practices
There were complaints about perceived dishonest sales practices, including unauthorized account changes and pressure to purchase accessories.
Mixed Experiences
While some customers had excellent experiences, others reported terrible service, indicating inconsistency in staff performance.
Store Hours
Customers expressed frustration over the store being closed during posted hours, leading to wasted trips.
- MCMadison Thorpe CardonaNov 15, 20251.0They were so extremely unhelpful. I called another Verizon store in the parking lot and received more help in one phone call than I did at this store in person. Unfortunately I do not recommend it at all.
- DPDanny PatinoOct 23, 20251.0Unfortunately terrible experience. Middle of the day. 1pm on a Thursday. Walked in to swap phones. And i was waiting for an hour just to barely be asked what i came in for. For what it’s worth, this may not specific to this location. This is more of a cell phone retail problem more broadly. If there is a less than competent customer ahead of you expect to be completely inconvenienced by their lack of technical knowledge.
- MKMiko KemelbekOct 21, 20255.0Годмии
- AAAdrian AdairOct 18, 20251.0Dishonest swindlers. Told us they weren’t changing our account at all, “just fixing something another store did and lowering our monthly bill $5/line.” In reality they added perks to our account and downgraded our plan without us authorizing those changes, causing us to lose our 3 year price guarantee. Went back to our home store who informed us these guys did these changes to make more commission. We strongly encourage others not to use this store. Verizon customers for 15+ years. This issue has cost me hours at the other store to get our account back to how it originally was and get refunds for their fraudulent add ons.
- LHlou hansenOct 14, 20255.0We are traveling and my phone wasn't taking good picture and not keeping a charge so we decided to get a new one. The man who helped us was wonderful. No pressure and answered all questions.
Frequently Asked Questions About Verizon
What products does Verizon at 1842 S 300 W in Salt Lake City offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at this Verizon retailer?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon store provide in-store pickup services?
Yes, they offer in-store pickup for products.
What languages are spoken at this Verizon location?
English and Spanish are spoken to assist customers.
Is recycling of electronics available at this Verizon store?
Yes, this location welcomes electronics recycling.
Which wireless brands are available at the Verizon retailer in Salt Lake City?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and multiple accessory brands.
What popular dining options are near the Verizon store at 1842 S 300 W?
Nearby dining options include Jimmy John's sandwich shop, Taco Del Mar Mexican restaurant, Huckleberry Grill diner, Beans & Brews coffeehouse, Starbucks, Dickey's Barbecue Pit, and Mo’ Bettahs Hawaiian Style Food.
Where can customers relax or get beauty services near the Verizon store?
Nearby beauty and spa services include Taar Beauty Studio, Curl Garden, Nail Plate, Locust Tattoo, Liberty Wells Barber Co., Miris Lashes & Spa, Wax Me Too, Skyler Stratton Studio, and Beyond Beautiful Extensions.
What public transit or banking options are close to the Verizon location?
Banking options nearby include Bank of America Financial Center, Bank of America ATM, and Wells Fargo Bank, which can facilitate transactions for customers visiting the store.