Business Details
1842 S 300 W, Salt Lake City, UT
84115, United States
Certified by Verizon • Feb 22, 2026
(801) 803-5440
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Salt Lake City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
196 reviews
5 stars
159
4 stars
7
3 stars2
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported excellent service from specific employees like Daran, Caleb, and Cesar, highlighting their knowledge and helpfulness.
Incompetence
Numerous reviews mentioned issues with misinformation, unprofessional behavior, and incompetence from staff, leading to negative experiences.
Long Wait Times
Several customers expressed frustration with long wait times and poor management of customer flow, particularly during busy hours.
Mixed Experiences
While some customers had positive interactions, others had severe complaints about being misled or receiving inadequate assistance.
- JGJordan GoodmanDec 17, 20251.0Edit: I reached out to the Victra customer support as recommended by the reply. The response I got from them confirmed profound incompetence runs deep in this organization. Do not do business with this Verizon retailer. I was scammed by this store. They confidently fed me misinformation about having a priority tradein. I’m not sure if it was lies or incompetence. You should not trust anything this store tells you about your plan or phone or tradein. You would do much better going to the sugar house Verizon store even though that store is a little busier, they have better personnel that are more knowledgeable. I should have known that when the rep started talking about living in a frat house that he was just a player that doesn’t care about customers at all. He straight up lied to me about my trade in value, now I can’t get my old phone back. I highly recommend to stay away from this store. Victra sucks.
- SBSam BiggsDec 16, 20255.0Amazing
- GJGerardo Meneses JrDec 14, 20251.0Insane. Sales rep grossly uneducated on current offers. He made the process seem very difficult when it was actually amazingly simple at another Verizon location. I question if he even wanted the sale or was just practicing work avoidance. Glad I left and went to another branch. I am going to report this location to management. Employee is a disgrace to Verizon
- KKKaiDec 13, 20255.0Seth was simply incredible at his job 10/10
- AMAriadne MendozaDec 1, 20251.0I would not recommend this place at all. They are extremely unprofessional. There is not a single person who is authorize to do anything above a manger and there is never a manager available to assist in person only through the phone. I had such a horrible experience here and will definitely not be coming back here again. So unless you would like your time to be wasted I would not recommend coming here.
Frequently Asked Questions About Verizon
What products does Verizon at 1842 S 300 W in Salt Lake City offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at this Verizon retailer?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon store provide in-store pickup services?
Yes, they offer in-store pickup for products.
What languages are spoken at this Verizon location?
English and Spanish are spoken to assist customers.
Is recycling of electronics available at this Verizon store?
Yes, this location welcomes electronics recycling.
Which wireless brands are available at the Verizon retailer in Salt Lake City?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and multiple accessory brands.
What popular dining options are near the Verizon store at 1842 S 300 W?
Nearby dining options include Jimmy John's sandwich shop, Taco Del Mar Mexican restaurant, Huckleberry Grill diner, Beans & Brews coffeehouse, Starbucks, Dickey's Barbecue Pit, and Mo’ Bettahs Hawaiian Style Food.
Where can customers relax or get beauty services near the Verizon store?
Nearby beauty and spa services include Taar Beauty Studio, Curl Garden, Nail Plate, Locust Tattoo, Liberty Wells Barber Co., Miris Lashes & Spa, Wax Me Too, Skyler Stratton Studio, and Beyond Beautiful Extensions.
What public transit or banking options are close to the Verizon location?
Banking options nearby include Bank of America Financial Center, Bank of America ATM, and Wells Fargo Bank, which can facilitate transactions for customers visiting the store.
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Certified February 22, 2026Yext Knowledge Graph
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