Geek Squad

3.8
56 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
261 W 2100 S, Salt Lake City, UT
84115, United States

Hours

Reviews

3.8
56 reviews
5 stars
34
4 stars
5
3 stars
2
2 stars
3
1 star
12
  • CT
    Christina T
    Oct 30, 2025
    1.0
    Not impressed at all!!!! I purchased two laptops and the Microsoft 365 Family subscription. My son installed it on his laptop, and have me the information to install it on mine, but it didn't work. I called Geek Squad and the guy I spoke to treated me like an idiot. He wouldn't listen to me and refused to help, so I hung up. I decided to buy the personal version and it still won't install, so I called again. After waiting for 10 minutes, the guy who answered went mute and I got disconnected. SERIOUSLY?!?! It shouldn't be this hard to install a simple application!!!!! If you don't like your job, QUIT!!!!
  • CC
    Christopher Calderon
    Oct 26, 2025
    1.0
    Poor service
  • TJ
    Tammy J
    May 12, 2023
    5.0
    Totally honest with me & gave options - thank you
  • JO
    justin orton
    May 21, 2020
    1.0
    Trying to get a appliance exange member is ridiculous. Estimated wait time 50 mins Waited over 1 hour. on another call 2 hours. The next day it keeps disconnecting after 13 to 14 mins tried on other phones and the same thing. best buy says i have to call that number. But it doesn't work.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Salt Lake City provide?

Geek Squad offers tech repair, setup, and support services including computer repair, cell phone repair, data recovery, and electronics repair.

Where is Geek Squad located in Salt Lake City?

Geek Squad is located at 261 W 2100 S, Salt Lake City, UT 84115, United States.