Not impressed at all!!!!
I purchased two laptops and the Microsoft 365 Family subscription.
My son installed it on his laptop, and have me the information to install it on mine, but it didn't work. I called Geek Squad and the guy I spoke to treated me like an idiot. He wouldn't listen to me and refused to help, so I hung up.
I decided to buy the personal version and it still won't install, so I called again. After waiting for 10 minutes, the guy who answered went mute and I got disconnected. SERIOUSLY?!?! It shouldn't be this hard to install a simple application!!!!! If you don't like your job, QUIT!!!!
CC
Christopher Calderon
Oct 26, 2025
1.0
Poor service
TJ
Tammy J
May 12, 2023
5.0
Totally honest with me & gave options - thank you
JO
justin orton
May 21, 2020
1.0
Trying to get a appliance exange member is ridiculous. Estimated wait time 50 mins Waited over 1 hour. on another call 2 hours. The next day it keeps disconnecting after 13 to 14 mins tried on other phones and the same thing. best buy says i have to call that number. But it doesn't work.
What services does Geek Squad at Best Buy in Salt Lake City provide?
Geek Squad offers tech repair, setup, and support services including computer repair, cell phone repair, data recovery, and electronics repair.
Where is Geek Squad located in Salt Lake City?
Geek Squad is located at 261 W 2100 S, Salt Lake City, UT 84115, United States.
What are the operating hours for Geek Squad in Salt Lake City?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule a service appointment with Geek Squad either in-store or online through their website.
What phone number should I call to contact Geek Squad in Salt Lake City?
You can call Geek Squad at +1 801-463-1436 for inquiries and support.
Are there other electronics stores near Geek Squad?
Yes, nearby electronics stores include Best Buy and Magnolia, which offer a variety of tech products you can check out before or after your visit.
What options are available for public transportation near Geek Squad?
Central Pointe Station (a bus station and historical landmark) and TRAX Central Pointe (light rail station) are nearby, making it convenient to access Geek Squad using public transit.
Are there places to eat near Geek Squad in Salt Lake City?
Yes, nearby dining options include Leger's Deli, Carl's Jr., The Kathmandu, Fajita Grill Mexican Restaurant, Dunkin' Donuts, and Rising Sun Coffee for a variety of meals and quick bites.
Does Geek Squad offer mobile phone accessories or related services?
Yes, Geek Squad also provides mobile phone repair and support services. Nearby stores like ZAGG South Salt Lake and Boost Mobile offer mobile phone accessories.
Where can I find office and printing supplies near Geek Squad?
Office Depot - Salt Lake City 972 is nearby, offering office equipment and printing services you might find useful during your visit to Geek Squad.