Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
5,997 reviews
5 stars
3,109
4 stars
1,271
3 stars
660
2 stars
281
1 star
676
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers expressed frustration with product availability and misleading information regarding stock and online orders.
Pricing Issues
Several reviews mentioned high prices and dissatisfaction with pricing transparency, leading customers to prefer online shopping alternatives.
Staff Knowledge
Customers noted a lack of product knowledge among staff, which contributed to negative shopping experiences.
Store Experience
The store layout and organization were criticized, with customers finding it difficult to locate items and receive assistance.
- JSJ Smith2 days ago1.0Horrible management in the computer department, was talking to a nice helpful gentleman when some guy named Dave came up interrupted us had the gentleman leave and proceeded to try and upsell me and be rude overall, would avoid and go to a different bb where possible.
- YYYaliJan 2, 20265.0I bought a TV from another Best Buy that turned out damaged. A technician said it couldn’t be repaired and to return it, but it wouldn’t fit in my car. I was in the area and stopped by this location to see if someone could help. Supervisor Dave went out of his way—he arranged delivery of a replacement TV and pickup of the old one. This saved me a lot of hassle. Thanks, Dave! Highly recommend this store for their awesome service.
- LBLilly BiederDec 30, 20251.0I had a really bad experience there because I made an appointment to have a one year old iPad that stoped charging fixed and they did nothing and just said I should buy a whole new device and didn’t even look at my device to fix it . I asked her polity to clean it and look if it will turn on but she just plugged it in for a second and said it is broken. Do not recommend this place as an approved apple care location :( I will never go there again for anything!!!!
- JMJosh MDec 27, 20251.0Phone system doesnt work properly and impossible to get in touch with a person and when you do they arent even in the store or even the same country.. and they speak very poor english and you have to repeat yourself over and over and over just to find out that they have no idea what youre even asking about..
- HSHeather SimmonsDec 23, 20251.0Last Thursday my mom and I picked up a TV we paid for online. It was a smaller one, all we could afford. The lady at the counter commented on it, saying , "oh, a baby one". I feel that this comment was very unprofessional and extremely insensitive. We will not be going to this location anymore. I dont understand why anyone, especially an employee would comment on the size of our purchase. Nonetheless, it made us feel bad.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Salt Lake City?
Best Buy in Salt Lake City is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Salt Lake City offer curbside pickup?
Yes, Best Buy offers curbside pickup services at this location for convenient and contactless shopping.
What types of products can I find at Best Buy Salt Lake City?
You can shop for TVs, computers, appliances, cameras, and more, with expert advice and Geek Squad support available.
Does the Salt Lake City Best Buy provide repair services?
Yes, Best Buy offers service repair and Geek Squad support to assist with your electronic devices.
What payment methods are accepted at Best Buy Salt Lake City?
Best Buy accepts debit cards and checks; cash payments are not required.
Is appointment booking required for visiting Best Buy in Salt Lake City?
No, appointment bookings are not required; you can visit this location during business hours without an appointment.
Which nearby public transit stations can help me reach Best Buy in Salt Lake City?
Central Pointe Station and TRAX Central Pointe light rail station are nearby, making it easy to access Best Buy via public transportation.
What dining options are available near Best Buy Salt Lake City?
Nearby restaurants include Leger's Deli, Carl's Jr., Fajita Grill Mexican Restaurant, The Kathmandu, and Dunkin' Donuts for a variety of meal choices.
Are there any other electronics or computer stores near Best Buy Salt Lake City?
Yes, Magnolia, another electronics store, and ZAGG South Salt Lake, a mobile phone store with accessories, are located nearby.
Where can I find office supplies or printing services near Best Buy?
Office Depot - Salt Lake City 972 is close by, offering office equipment and printing services for your convenience.