Apple City Creek Center

Reviews

• LG

  Laura Gurr

  Feb 21, 2026
  5.0
  They are always willing to go above and beyond.
• RM

  Ryan Moran

  Feb 14, 2026
  1.0
  Hope they have video surveillance. I got robbed by the manager. Genius Bar broke my phone and wouldn’t replace it. Had to pay full price for a new one. These guys scammed me hard. Careful with bringing your stuff here for service.
• KK

  khloe kakunes

  Feb 12, 2026
  5.0
  John was incredible helpful! I had broken my phone earlier in the day, and he made a stressful situation much better. He was fast and made the process of getting a new phone as easy as possible. I really appreciated his help
• TZ

  Tomie Zeta

  Feb 7, 2026
  5.0
  Helpful knowledgeable staff. You will almost always have to wait for 1 or 2 hours. I have never not had to wait even at the least busy seeming times. It's an apple store, clean well put together stuff. Not sure I have any critiques other than the wait time and the prices but that is apple for you. There is no guarantee even with an appointment you won't wait.
• RR

  Riley

  Feb 2, 2026
  2.0
  I had gone into the store to pick up an order. I was looking at things around the store. I hadn’t walked up to any employee because it had looked like the employees might have been having a meeting because they were all standing in the middle of the store talking. Customers would come in and they’d walk over and help them but nobody would come over to help me. At first I didn’t go up to them because I was just looking around but then I didn’t go up to them because i wanted to see how long it would take for them to come up to me. They had helped 5-6 people and walked past me before I asked for assistance. I’ve heard Apple employees are told to not assist people who look like they won’t buy anything. I’m a little younger and have a more alternative style. I know I wouldn’t be wasting their time by them coming up to ask me if I needed assistance because they were standing there talking and many of them had broken off to help other customers. It is very unprofessional for them to ignore people who come in whether they are going to buy something or not. It would have looked more professional if there was nobody else in the floor than those who were assisting customers but there were at least 8 employees on the floor and 5 of them were standing around talking.

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