Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Riverton, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
279 reviews
5 stars
212
4 stars
10
3 stars
6
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness and knowledge, while others were criticized for being rude or unhelpful.
Billing Issues
Several customers reported billing discrepancies and issues with promotions, leading to frustration and dissatisfaction.
Store Management
Concerns about management practices, including upselling unnecessary products and lack of follow-up on customer issues.
Product Availability
Customers expressed frustration over the unavailability of promised products, such as screen protectors, and delays in service.
Positive Experiences
Despite negative feedback, many customers highlighted positive interactions with specific employees who provided excellent service.
- LLLance3 days ago1.0Dishonest. Moved from a regular plan to a business plan and for whatever reason during the switch they added two unnecessary lines and didn't tell us about them. Started looking at bills down the road seeing all the previous charges and notified them of it. They refuse to reimburse us. They also added an internet plan claiming that with everything bundled it would be cheaper than not having it, even if we didn't even use it. False. $2750 in the hole. I'll never go here again. Save yourself the trouble and go to a Verizon corporate store, or perhaps another provider instead.
- MHMelissa HuntNov 11, 20254.0Verizon personnel were helpful and friendly.
- NPNicole PriceNov 2, 20251.0Went in two different times to buy a new phone. System was down both times and they couldn’t assist me with the purchase. They said they would transfer the phone to the south Jordan store so that I could buy it there since they are closed on sundays and their system was not working. Went into that store this morning and they never received the phone. I had even asked if they could text me to confirm they had delivered the phone to the other location and he said my manager will be here in 15 min and we will take it over there I promise.
- EJEmily JonesJul 28, 20255.0After a billing mix up, I went in to get things resolved. Employee Dallin was awesome. Listened to me, researched the issue, and had it resoved same day. I went in worried that I wouldn't be believed, or receive a refund for the error, but I received all of the service and help that I needed. Grateful!
- LMLandon MJun 28, 20251.0Priced everything online with Verizon and went to get a new phone and plan, switching from tmobile. The price was $30 more per month since its a reseller. Kind of annoying, I'll just stick with tmobile . They just kept saying the prices were the same there, they were not
Frequently Asked Questions About Verizon
What types of wireless devices can I purchase at Victra in Riverton?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for Victra Verizon Authorized Retailer in Riverton?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup service for customers.
Which payment options are accepted at the Victra store in Riverton?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of devices and accessories does Victra carry?
Victra carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Can I get help with new lines, upgrades, or accessories at Victra?
Yes, Victra provides services including new lines, upgrades, new devices, and accessories.
Is there free Wi-Fi available at the Victra store in Riverton?
Yes, Victra offers free Wi-Fi to customers at their store.
Which nearby restaurants can I visit before or after shopping at Victra in Riverton?
Nearby restaurants include Bajio (Mexican cuisine), Fortune Cookie (Chinese and sushi), La Frontera Mexican Restaurant, Chili's Grill & Bar (American), It's Just Wings, Costa Vida Fresh Mexican Grill, Salsa Leedos Mexican Grill, Burger King, and WINGERS Restaurant.
Are there any nearby financial institutions near Victra in Riverton for convenient banking?
Yes, nearby financial institutions include Canyon View Credit Union, University Federal Credit Union, and UFirst Credit Union.
What local amenities or services can I access near Victra's location in Riverton?
Nearby amenities include a Starbucks coffee shop, Sparkle Express Car Wash & Detailing, H&R Block for financial services, and various salons like Hawaii Nails II and Sport Clips Haircuts of Riverton.