Business Details
898 Growers Grove Blvd, Payson, UT
84651, United States
Certified by Verizon • Mar 01, 2026
(801) 465-8824
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Payson, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.6
247 reviews
5 stars
210
4 stars
10
3 stars
7
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being attentive, knowledgeable, and going above and beyond to assist with their needs.
Employee Performance
Specific employees like Sam, Nicolli, and Maggie received high praise for their professionalism and helpfulness, often being described as the best in their roles.
Sales Practices
Some customers expressed concerns about misleading sales tactics and unexpected charges, indicating a lack of transparency in pricing.
Store Environment
The store was noted for being busy but generally well-managed, with staff handling multiple customers effectively.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported, particularly regarding management and inconsistent service.
- BWBenjamin Williams6 days ago4.0Might not wanna read this but I've been on the phone with Verizon for over 3weeks still nothing has changed. I'm still paying 500 a month for bill but yet they wanna charge me 50 for a software issue they must be up in the nite ,crazy think im paying for ur lapse no thanks.
- LELori EleganteFeb 23, 20265.0Sam and Eddie were very attentive and knowledgeable. Sam explained all my options and convinced me to upgrade my phone! Very good experience! I would recommend them to anyone!
- GBGoetta BensonFeb 12, 20265.0The customer service at the Payson Store is absolutely amazing! They make sure to answer your questions and make sure you’re getting the best deals and will go out of their way that extra mile just to make sure you are just as important as every other customer that comes into that store.
- CNCallie NaccaratoFeb 11, 20265.0Sam went above and beyond to help me resolve some serious problems that I had with my account. I really appreciate all of the help.
- SJShannon JeffsJan 24, 20265.0Nicolli Bascom was amazing! She helped up get our new upgrades set up and finalized. She also helped with some billing mistakes that shot our bill up because we were promised some credits that didn't happen by another employee. I will always go to her for assistance and recommend her to everyone I know. Sam also was so good to help us upgrade our daughter's phone. He was speedy and very knowledgeable. Thank you Payson Verizon! You guys rock!
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Certified March 01, 2026Yext Knowledge Graph
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