Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Park City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like AJ, Leslie, and Mitch.
Mixed Experiences
While some reviews were positive, others reported issues with hidden fees, unprofessional behavior, and poor communication from certain staff members.
Store Operations
Several customers experienced problems with store hours and service availability, including instances of the store being closed during posted hours.
Sales Practices
There were complaints about aggressive upselling and unclear pricing, leading to feelings of being misled or scammed.
MM
Matthew McMillan
Jan 24, 2026
5.0
The manger Ryan was there and he helped me out so much! He was the best!
SM
Stephen Murray
Jan 22, 2026
5.0
Mathew was very helpful and knowledgeable. He help me replace my broken phone quickly. Great service
MN
Melissa Nau
Jan 16, 2026
5.0
AJ is the best! I walked in in a horrible mood bc of Verizon phone support (which was terrible) and he seamlessly solved my issue with efficiency, kindness, and a can-do attitude. Highly recommend AJ for your Verizon needs!
JD
Julie Decker
Jan 14, 2026
5.0
Leslie was really good and very helpful. I wish they had a bigger selection of cases.
BB
Betsy Bacon
Jan 12, 2026
5.0
AJ was absolutely the best. Very knowledgeable, patient with colleagues who needed help, efficient. He is an employee you don’t want to lose!!