Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Park City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Mixed reviews on customer service; some staff were praised for their helpfulness and professionalism, while others were criticized for being rude and unhelpful.
Transparency
Numerous complaints about hidden fees and unclear pricing, leading to perceptions of dishonesty and scams.
Knowledgeability
Several customers highlighted the staff's knowledge and ability to assist with technical issues, while others experienced confusion and lack of information.
Overall Experience
Customers had varied experiences, with some reporting excellent service and others expressing frustration with the process and staff behavior.
OP
Olivia Price
2 days ago
5.0
AJ and Weston were super helpful. Great experience!
CM
Cameron Miller
6 days ago
5.0
Came here when I was having issues with my sim card and the young man was very helpful
BO
bracken ozzy
Jan 1, 2026
5.0
very good
CO
Cameron Ogilvy
Dec 30, 2025
5.0
Loved out associate very helpful informative. He did a great job explaining everything and answering questions.
SP
Sean Price
Dec 27, 2025
2.0
This place was crazy. Offered my wife a phone, I pad, and watch explaining that the I pad was added for free. We end up having to pay for a line because it’s a Verizon product. Said he didn’t tell us about the expensive activation fees they and Verizon store charge because they wouldn’t have a business model if they told customers. I don’t leave reviews but this was dirty. Strongly suggest staying away from this store!