Verizon

4.4
400 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Park City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1748 Redstone Center Dr, Park City, UT
84098, United States

Hours

Reviews

4.4
394 reviews
5 stars
313
4 stars
24
3 stars
6
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude and unhelpful.

Knowledgeability

Several customers highlighted the staff's knowledge about products and services, particularly mentioning employees like AJ, Leslie, and Mitch.

Efficiency

Many customers appreciated the quick and efficient service, with several noting a seamless process for phone upgrades and purchases.

Negative Experiences

A number of reviews reported issues with hidden fees, misleading promotions, and poor handling of customer concerns.

Staff Attitude

While some staff were described as friendly and patient, others were noted for having a bad attitude and being dismissive.
  • SM
    Steve Morrison
    Nov 11, 2025
    4.0
    The employees were very knowledgable and helpful
  • LP
    Luisa Power
    Oct 27, 2025
    5.0
    AJ and Jose were very knowledgeable, and they explained the options for replacing my 1-year old phone that had serious screen issues. The process to sync the phones was seamless and fast.
  • HJ
    Henry Johnson
    Oct 15, 2025
    5.0
    AJ was so helpful and got us in and out of there fast I am so happy with my new phone!!
  • DS
    Dena Stewart
    Sep 10, 2025
    1.0
    They couldn’t answer my questions but talked in circles to hide the lack of knowledge. Much easier just to call Verizon directly - got through to someone, got my answers, and was off the phone quickly.
  • TH
    TJ Hager
    Sep 9, 2025
    5.0
    Matthew is the man! Best hospitality I’ve experience at any Verizon store in the country 😎🤙🏻

Frequently Asked Questions About Verizon

What products does Verizon at 1748 Redstone Center Dr offer?

They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What brands of devices can I find at this Verizon store?

Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and others like Otterbox, PureGear, and Tech21.