Verizon

4.5
489 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Orem’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
794 N State St, Orem, UT
84057, United States

Hours

Reviews

4.5
485 reviews
5 stars
409
4 stars
17
3 stars
5
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Nixon, Sebastian, and Jonathan.

Efficiency

Several reviews noted quick service and efficient problem-solving, with customers appreciating the fast turnaround during their visits.

Sales Practices

There were mixed reviews regarding sales tactics, with some customers feeling pressured or misled about costs and promotions, while others felt they received fair treatment.

Store Environment

Customers generally described the store atmosphere as welcoming and pleasant, although some noted long wait times due to limited staff.

Technical Support

Some customers expressed dissatisfaction with the technical support provided, citing issues with device setup and customer service follow-up.
  • SK
    Stuart Kirkham
    Oct 22, 2025
    5.0
    Upgraded my phone here last week. They were transparent, quick and got me in and out with what I wanted!
  • AB
    Aysha Boushnak
    Oct 12, 2025
    5.0
    Jonathan and Gustav were very helpful in problem solving an issue with setting up a replacement device.
  • RL
    Rebekah Louder
    Oct 6, 2025
    5.0
    My son and I had a wonderful experience working with Jose Corona at their Orem, UT location today. We highly recommend working with him and the staff there in Orem UT. Jose will answer any concerns or questions you have with your Verizon account or purchases. He is knowledgeable, friendly, fast, efficient and a pleasure to work with. Jose answered all our questions and gave us many options for my son to upgrade his phone after serving a 2 year LDS mission. He also helped me upgrade some other areas of my account and fix an issue. I am very happy with my service today. Thank you Jose! Keep being awesome!
  • AO
    Andrea Orozco
    Sep 30, 2025
    5.0
    Super buen atenccion grasias. Lo recomiendo
  • LL
    Leah
    Sep 21, 2025
    5.0
    We had a very good experience at the Orem Verizon store. Jonathan was very polite, very fast and knowledgeable. We came out of mountain and needed somewhere fast so would not have to take time off work so we went to this location. Fastest service then and store I have been to. Had a fun personality. We will be back. The whole way home kept saying Jonathan with Verizon in tune of Jake with State Farm. Thank you so much Jonathan!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store at 794 N State St in Orem?

The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Can I pick up my online order in person at this Verizon store?

Yes, the store offers in-store pickup and curbside pickup services for your convenience.