Location.com logo
Brand Certified

Verizon

4.5
(494 reviews)

Business Details

794 N State St, Orem, UT
84057, United States
(801) 226-0536

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Orem’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Orem connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
794 N State St, Orem, UT
84057, United States

Hours

Reviews

4.5
494 reviews
5 stars
415
4 stars
17
3 stars
5
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Nixon, Jose, and Tyson, highlighting their patience and willingness to assist.

Sales Practices

Several reviews expressed concerns about dishonest sales tactics, including upselling and miscommunication regarding trade-in values and fees.

Store Experience

Customers reported mixed experiences with wait times and service efficiency, with some noting long waits and others appreciating quick service.

Technical Assistance

Customers appreciated the technical support provided by staff, particularly in resolving issues with devices and accounts.
  • TP
    Trey Petersen
    Jan 29, 2026
    5.0
    Isaiah The GOAT
  • RN
    Richard Hyrum Norman
    Jan 10, 2026
    1.0
    I’m happy to inform the public of extremely dishonest sales practices found here. Your bill won’t be anything close to why they quote you if your experience is anything like mine was.
  • JM
    Justin Mayhew
    Dec 23, 2025
    5.0
    I had a busted phone that was run over and smashed. I took it in to Verizon for a replacement. I worked with Jose who found a way to keep using the device and recovered all my data. We also bought new phones and he hooked us up with some great deals, but unfortunately we could not get into my account because I forgot the password/pins. Jose was very patient and helped us contact customer support. Even though the support was unhelpful Jose still went out of his way to help us and did a great job, very professional. Thanks for helping us through a tough situation
  • BP
    Bryant Pierre
    Dec 17, 2025
    5.0
    Tyson Tervort He was really amazing help me figured my bill when i was lost and confused honestly really good customer service and all out amazing person would definitely recommend him
  • SS
    Strider Sauce
    Dec 5, 2025
    5.0
    I am very disappointed with Jonathan. I was told I could bring in my phone that I traded in to any location, so I did. Then Jonathan offered me $300 less than what the other location was offering me so I decided not to trade it in at this orem location. BUT HE ALREADY FILED THE TRADE IN. I told him to cancel it, he said he "1000% canceled it" but the order is still a pending trade-in. I have been trying to solve this issue for 3 weeks now. I am very frustrated and this seems like a good outlet to express those frustrations.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store at 794 N State St in Orem?

The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Can I pick up my online order in person at this Verizon store?

Yes, the store offers in-store pickup and curbside pickup services for your convenience.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: