Business Details
575 E University Pkwy, Orem, UT
84097, United States
Certified by Verizon • Mar 01, 2026
(385) 219-3086
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Orem, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.3
462 reviews
5 stars
360
4 stars
17
3 stars
8
2 stars3
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Jason, Mya, and Jackson for their exceptional service.
Sales Experience
Several reviews highlighted positive experiences with knowledgeable sales representatives who provided clear information and assistance during the purchasing process.
Service Issues
Numerous complaints were made regarding billing discrepancies, misinformation, and poor handling of customer issues, leading to frustration among customers.
Store Operations
Customers expressed dissatisfaction with store hours and location accuracy, as well as issues with product availability and service delays.
- LTLevi Teare4 days ago5.0My wife’s phone died and wouldn’t come back on. We came here and Juan was an absolute rockstar and figured everything out for us. Really really helpful, great customer service
- CCChadFeb 18, 20264.0I really liked my salesmen, they did a great job. I just wish Verizon didn’t have so many set up/installation and extra add on fees that they always add on at the end after they get you excited for the great deals.
- GHGaylin HodgesJan 5, 20264.0Great salesman…. Slow internet in the store.
- AGAddie GrangeDec 28, 20255.0Had such a good experience here with Josh. He was so helpful, I highly recommend his service. He went out of his way to do everything he could to help me and fix all my problems with my phone.
- DHDrew HarwardDec 19, 20255.0Juan was super helpful and very good at his job!
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Certified March 01, 2026Yext Knowledge Graph
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