Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.0
46 reviews
5 stars
18
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1 star
19
- HLHolly LusterDec 8, 20251.0I needed to get my battery replaced on my iphone. I called apple support and they told me I could do a walkin at the Geed Squad at Best Buy. Once I got to Best Buy they told me I couldnt do a walkin and had to make an appointment. So I made an appt for the next week and when I took my iphone in they told me it would cost $90 to replace the battery and there was a good chance I would have to pay an extra $200 if they broke the display on my phone while they were replacing the battery and because I had a certain model of iphone it would probably get damaged... so I walked out without getting a new battery... not worth the risk. Disappointing that I wasnt informed I would have to possibly and most likely have to pay to have my phone repaired for $200 after i paid them to replace my battery for $90. Not great service and they werent very friendly.
- FCFoster CurtisNov 3, 20252.0I just called to ask about pricing for a diagnostic test on my laptop. It should be a super easy thing to find, especially for an employee. I spent 25 minutes on the phone and spoke to 6 people just for the last person to tell me a price that is DOUBLE the local competitors. None of the employees new what they were talking about and transferred me to the wrong department, and one guy was just like "I'm not even at the store so I can't help you". And he didn't even offer to help, I had to ask him to be transferred to the store so I could actually get something out of the phone call. I have no idea why I was transferred to him but WOW what a terrible customer experience.
- TTTankAug 28, 20253.0I brought an iPhone in for repair and it had to be replaced. They said they would call when the replacement came in, but they didn’t. I went several days without a phone unnecessarily. The wait time is long even with an appointment and they don’t have enough workers. I would get your repairs done somewhere else.
- AAAniboiii5600May 13, 20224.0They were nice on the phone. They couldn’t help me, but at least they were nice .
- MMM MMay 7, 20202.0Kosaw
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Orem offer?
Geek Squad provides tech repair, setup, and support services including cell phone, computer, electronics, appliance, and television repairs as well as data recovery and computer support services.
Where is Geek Squad at Best Buy located in Orem?
Geek Squad is located at 309 E University Pkwy, Orem, UT 84058, USA.
What are the operating hours for Geek Squad at Best Buy in Orem?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Orem?
You can schedule a service appointment either in-store at 309 E University Pkwy or online through their website.
What is the contact phone number for Geek Squad at Best Buy in Orem?
You can reach Geek Squad at +1 801-225-4922 for tech service inquiries and appointments.
Are there any special promotions available at Geek Squad in Orem?
Yes, Geek Squad features promotions such as Black Friday Deals accessible via their website.
What electronic and appliance stores are near Geek Squad in Orem?
Best Buy is nearby, offering a wide range of electronics and appliances which complements Geek Squad's tech repair services.
What office supply and tech services are available nearby Geek Squad in Orem?
Nearby you can find Office Depot Tech and Office Depot - Orem 2838 which offer IT support, computer repair, business equipment, and printing services, perfect for customers needing additional office or tech solutions.
What local dining options can customers enjoy near Geek Squad in Orem?
Customers can visit Holy Taco, a Mexican restaurant nearby, for a meal before or after their tech service appointment.
Are there any health and wellness centers close to Geek Squad in Orem?
Yes, nearby you will find several health and wellness centers including Choosing Joy! Counseling Services, Softwave Health, One Wellness, and Embody Wellness Center, offering services ranging from counseling to fitness and holistic health.