Cricket Wireless Authorized Retailer

Reviews

• BB

  Brittany Blazor

  2 days ago
  5.0
  Pretty Rick was so helpful, friendly, and knowledgeable. I really appreciate his professionalism and help today!
• CD

  Chris Diaz

  2 days ago
  5.0
  Pretty rick helped out alot with my account got everything i needed and was in and out in no time at all
• LA

  Luis Alonso

  2 days ago
  5.0
  This store had good customer services and pretty rick/guespo rick is very helpful
• JF

  Jim From

  Feb 13, 2026
  5.0
  ⭐⭐⭐⭐⭐ Review for “Pretty Rick” — Cricket Wireless, Ogden UT If you had told me that Friday the 13th would turn into one of the best customer‑service experiences of my life, I would’ve laughed you right out of the room. But here we are. Earlier that day, I was wandering the aisles of America’s SuperStore — yes, that one — trying to complete what should’ve been the simplest task known to mankind: port my cell number to Cricket Wireless. I approached the Electronics counter, explained my request, and waited for the magic to happen. Instead, I got that look. You know the one — the deer‑in‑the‑headlights, “I just woke up in a math test I didn’t study for” stare. His response? “Hmm… huh… I’m not sure… maybe…?” At that moment, I genuinely wondered if I had missed the exit back to Planet Earth and accidentally drifted into the Twilight Zone. Realizing this was a non‑starter, I thanked him, executed a clean about‑face, and marched myself back to reality. Then I did what I should’ve done in the first place: I Googled “Cricket Wireless store near me.” And that’s when the universe introduced me to a man who calls himself Pretty Rick. Walking into the store, I was greeted with confidence, charisma, and a name that made me think, Alright… let’s just go with it. Now, I’m not one to write reviews — especially glowing ones — but this man earned every word. Smart. Funny. Witty. Chatty. The real deal. Within minutes, I found myself drifting toward a state of customer‑service nirvana as he said the sweetest words any frustrated human can hear: “Right on. No problem. Whenever you’re ready.” As we swapped stories from our lives, he worked his cell‑phone magic like a seasoned pro. No hesitation. No confusion. No Twilight Zone. Just competence, clarity, and a personality that could brighten a power outage. By the time he finished, my number was ported, my sanity restored, and my day officially saved. Well done, Mr. Pretty Rick. You made my day. Cricket Wireless — you’ve got a gem in Ogden.
• MW

  Mathis Williams

  Feb 6, 2026
  1.0
  Closed my account the other day and pre paid a couple months in advance before hand. They told me they couldn’t refund my current balance when closing the account!! Don’t go through cricket!

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