Best Buy

4.1
3999 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1093 W Riverdale Rd, Ogden, UT
84405, United States

Hours

Reviews

4.1
3,999 reviews
5 stars
2,157
4 stars
949
3 stars
421
2 stars
146
1 star
326

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some found staff helpful and friendly, while others reported long wait times and unhelpful associates.

Product Availability

Customers appreciated the large selection of products, but many noted issues with stock availability and pricing compared to online options.

Repair Services

Repair services received negative feedback, with customers expressing dissatisfaction with Geek Squad's reliability and repair quality.

Positive Experiences

Several customers highlighted positive interactions with specific employees who provided excellent service and assistance.

Delivery Issues

Multiple reviews mentioned problems with delivery services, including missed appointments and poor communication.
  • SS
    Scott Snyder
    2 days ago
    1.0
    What company makes it this impossible to find a product? Your entire objective is to sell so why is it so hard for you to understand that people need to be able to talk to someone inside of your physical location? Terrible customer service, instantly gets attitude from your “contact center agent” for trying to find out before I show up if you have the damn item or not. Yall need to change that. Customers should be your top priority for in store associates and the manager should ALWAYS be available via phone.
  • TB
    Ty Barker
    Nov 5, 2025
    5.0
    Amazing customer service in the auto section. The employees are very informative and go out of their way to really help you understand.
  • RJ
    River Jensen
    Nov 5, 2025
    1.0
    Just go somewhere else. I was made to wait an hour to ask a yes/no question at Geek Squad.
  • SO
    Savannah Olsen
    Oct 28, 2025
    2.0
    Got what I needed but not one person asked if they could help me.. they were all too busy playing on their phones or trying not to make eye contact
  • DG
    d guke
    Oct 26, 2025
    5.0
    The associates were very helpful and provided great suggestions taking time to help me locate the product I had on my list. Thank you!

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy at 1093 W Riverdale Rd, Ogden?

Best Buy Ogden is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Ogden offer curbside pickup services?

Best Buy Ogden offers curbside pickup services, allowing you to conveniently collect your orders without entering the store.