Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
4,027 reviews
5 stars
2,173
4 stars
951
3 stars
422
2 stars
147
1 star
334
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, many reported poor service, long wait times, and untrained employees.
Product Availability
Customers frequently expressed frustration over stock issues, with many items being unavailable or misinformation about product availability.
Delivery Issues
Numerous reviews highlighted problems with delivery services, including missed appointments and poor communication regarding order status.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers noted a lack of staff presence during busy times.
Pricing Concerns
Several customers mentioned that prices were higher compared to online options, leading to dissatisfaction with perceived value.
- TDTyler J. Carlin (DividedStory)3 days ago4.0This review is for the two gentlemen that assisted me, not BestBuy as a company. I was looking for a cheaper headset and after being assisted by both associates I was able to find them easily and make my purchase. That is where the 4 stars come from. Now, the company grinds my gears still as they as anything that is cheap that they offer are not in the primary places on the sales floor which is definitely a sales tactic to stir your interest into spending more money than you want. It's just an upsetting way to conduct business.
- LPLisa PorterJan 3, 20262.0Employees were not helpful, and gave incorrect information. The product I left with did not work for my needs, even though the employee said it would. Parking is really weird.
- JCJeremy CarterJan 1, 20261.0Store doesn't allow you to use a Best Buy gift card to buy other gift cards. They could not even provide an explanation as to why. It sure would have been nice if that had been disclosed BEFORE I bought the Best Buy gift card as a present for Christmas.
- CCClaireDec 20, 20255.0Ethan and Aaliyah at customer service were knowledgeable and SO helpful! It was super busy due to the Christmas season but they were awesome and didn’t let the long line stress them out!
- TBT BDec 18, 20251.0Asked 5 different employees about an apple watch purchase. I now feel like this place is ran by a bunch of junior high school kids. I get one story from the lady who can't leave her post by the front door(although there were 3 blue shirts right there with her) and she would call someone to help. 10 minutes later and no help we went to the customer service window and chatted with 2 more students who then informed us if we picked the wrong color that there would be a $45 re-stocking fee to exchange the watch. Then we got told by 2 other people who supposedly work there that that didnt apply if the item wasn't opened. For the love can someone do some training at this store??? I can see why online shopping is the way to go. Asking a Best Buy associate is not a good experience. At least for me and the 10 employees I talked to it wasn't. Never again. Just stay home and shop online.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 1093 W Riverdale Rd, Ogden?
Best Buy Ogden is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Ogden offer curbside pickup services?
Best Buy Ogden offers curbside pickup services, allowing you to conveniently collect your orders without entering the store.
What types of products can I find at Best Buy Ogden?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Ogden, with expert advice and Geek Squad support available.
Does Best Buy Ogden provide repair services for electronics?
Yes, Best Buy Ogden has service repair available for electronics through Geek Squad support.
Can I pay with debit cards at Best Buy Ogden?
Yes, Best Buy Ogden accepts payments by debit cards as well as checks, and does not require cash only payments.
Does Best Buy Ogden offer in-store shopping?
Yes, in-store shopping is available at Best Buy Ogden during their business hours.
Are there any home goods or furniture stores near Best Buy Ogden?
Yes, nearby home goods and furniture stores include HomeGoods, Gordmans, and Pier 1 Imports, which complement your shopping experience.
Where can I get specialized electronics services in the area near Best Buy Ogden?
Geek Squad, located near Best Buy Ogden, offers specialized electronics services including mobile phone sales and TV mounting.
Which nearby restaurants are convenient to visit before or after shopping at Best Buy Ogden?
You can enjoy meals at nearby restaurants such as Ichiban Sushi Ogden for sushi, Mission Bbq for American barbecue, or Hokulia Shave Ice for desserts.
How can I contact Best Buy Ogden for inquiries?
You can reach Best Buy Ogden by phone at +1 801-395-0045 or visit their website at https://stores.bestbuy.com/ut/ogden/1093-w-riverdale-rd-496.html.