Customer Service
Many customers praised the staff for their exceptional service, particularly highlighting employees like Dylan, Tyson, and Isaach for their knowledge, patience, and willingness to help.
Staff Knowledge
Numerous reviews noted the staff's expertise in handling various issues, from phone setups to billing inquiries, with several customers specifically mentioning the thoroughness of employees like Dylan and Isaach.
Wait Times
Some customers expressed frustration with long wait times, particularly during busy periods, suggesting a need for more staff to handle customer volume effectively.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported, particularly regarding specific employees who were perceived as unhelpful or unprofessional.
Store Management
The store management received mixed feedback, with some customers appreciating the manager's efforts to resolve issues, while others reported dissatisfaction with the handling of their concerns.