Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 300 S Main Street in Moab, UT 84532
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
230 reviews
5 stars
175
4 stars
11
3 stars2
2 stars1
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were reported as rude and unprofessional.
Staff Knowledge
Several customers noted a lack of knowledge among staff, leading to issues with phone setups and account management.
Store Management
Recent management changes have improved the store's atmosphere and service quality, with some customers expressing satisfaction with the new team.
Wait Times
Customers frequently reported long wait times and understaffing, leading to frustration during visits.
Product Issues
Multiple reviews mentioned problems with phone activations and billing errors, indicating a need for better training and processes.
- SWStan WhitakerNov 16, 20255.0Very courteous, competent help in replacing my iPhone. So glad I went to the store for assistance. Both of the employees deserve a raise or at least a big thanks for how well they represent the company.
- JWJeff WyldeNov 14, 20255.0The team was able to help me get a new phone to replace my failing one & was quite professional in working thru the transfer of everything. I appreciated their expertise.
- SLSharla LovatoSep 23, 20255.0Great customer service Ask for Curtis 😀❤
- VAVanessa AlbaSep 16, 20251.0I am extremely disappointed with my experience at this location. The employees were rude and racially profiled my relative, which is completely unacceptable. I intend to contact corporate about this incident. The behavior I witnessed from the staff was appalling.
- CHChris HillAug 1, 20251.0Understaffed and inexperienced The only game in town, no choice but to go there if you need a new phone in this town. I would take my business elsewhere if I could, but that’s how small towns work
Frequently Asked Questions About Verizon
What brands of mobile phones does Verizon Moab offer?
Verizon Moab offers mobile phones from Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the regular store hours for Verizon Moab?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Moab located?
Verizon Moab is located at 300 S. Main Street, Moab, UT 84532.
Does Verizon Moab offer in-store pickup for online orders?
Yes, Verizon Moab offers in-store pickup services.
What payment methods are accepted at Verizon Moab?
Verizon Moab accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is Verizon Moab accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Can customers schedule appointments via an app for Verizon Moab?
Customers can schedule using the My Verizon app, available on the App Store.
What nearby parks can I visit before or after shopping at Verizon Moab?
You can visit Balanced Rock Arches National Park or Double Arch Arches National Park, both close by and great for outdoor activities.
Where is the nearest bus service for reaching Verizon Moab?
The Greyhound bus stop at 7-Eleven provides nearby bus service to help you reach Verizon Moab.
Are there any outdoor gear stores near Verizon Moab if I want to go on a hike after shopping?
Yes, Moab Gear Trader and Moab Adventure Center are nearby for outdoor gear and rental services.