Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 300 S Main Street in Moab, UT 84532
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
234 reviews
5 stars
178
4 stars
12
3 stars2
2 stars1
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were reported as rude and unprofessional.
Staff Knowledge
Several customers noted a lack of knowledge among staff, leading to issues with phone activations and service plans.
Store Management
Recent management changes have improved the store's atmosphere and service quality, with some customers expressing satisfaction with the new team.
Wait Times
Customers frequently reported long wait times and understaffing, which negatively impacted their experience.
Technical Issues
Multiple reviews highlighted problems with phone activations and billing errors, indicating a need for better training and systems.
- WRWhit Richardson3 days ago5.0There were two ladies there who helped me for nearly an hour to replace my old phone with a new one. They were very helpful and friendly while having to work through a complex system with all of its passwords, permissions, service options, and billing.
- MWMicah WardDec 24, 20255.0Staff was helpful and patient. They were able to get me help quickly.
- GTGeoff ThomasDec 20, 20255.0Two wonderful ladies who faithfully walked us through our new phones!
- PLParriott's Garage LLCDec 8, 20254.05 Stars to Santanna for her help through the process she truly did great, very helpful and had a positive attitude. Gave 4 stars, because this business needs to support their employees with proper tools and access to make the process easier. They’re doing everything they can with a system that does not work in their favor. Support your team to see growth. Shouldn’t feel like I’m walking back into the early 2000s when we come into a store like this.
- SWStan WhitakerNov 16, 20255.0Very courteous, competent help in replacing my iPhone. So glad I went to the store for assistance. Both of the employees deserve a raise or at least a big thanks for how well they represent the company.
Frequently Asked Questions About Verizon
What brands of mobile phones does Verizon Moab offer?
Verizon Moab offers mobile phones from Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the regular store hours for Verizon Moab?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Moab located?
Verizon Moab is located at 300 S. Main Street, Moab, UT 84532.
Does Verizon Moab offer in-store pickup for online orders?
Yes, Verizon Moab offers in-store pickup services.
What payment methods are accepted at Verizon Moab?
Verizon Moab accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is Verizon Moab accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Can customers schedule appointments via an app for Verizon Moab?
Customers can schedule using the My Verizon app, available on the App Store.
What nearby parks can I visit before or after shopping at Verizon Moab?
You can visit Balanced Rock Arches National Park or Double Arch Arches National Park, both close by and great for outdoor activities.
Where is the nearest bus service for reaching Verizon Moab?
The Greyhound bus stop at 7-Eleven provides nearby bus service to help you reach Verizon Moab.
Are there any outdoor gear stores near Verizon Moab if I want to go on a hike after shopping?
Yes, Moab Gear Trader and Moab Adventure Center are nearby for outdoor gear and rental services.