Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.
Staff Competence
Several customers noted issues with staff knowledge and experience, leading to mistakes and unresolved problems.
Store Management
Recent management changes have improved the store's atmosphere and service, with some customers reporting a more positive experience.
Wait Times
Customers frequently mentioned long wait times and understaffing as significant issues during their visits.
Product Availability
Customers expressed frustration over the lack of available accessories and products, impacting their overall experience.