Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Midvale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
491 reviews
5 stars
225
4 stars
50
3 stars
38
2 stars
25
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and pushy sales tactics.
Staff Efficiency
Numerous reviews highlighted inefficiencies in staff operations, with reports of employees being unproductive and customers waiting excessively.
Billing Issues
Several customers expressed frustration over billing discrepancies and lack of resolution regarding charges, leading to dissatisfaction with the service.
Mixed Experiences
While some customers praised individual employees for their helpfulness and knowledge, many others had negative experiences that overshadowed these positives.
- AAAngelDec 26, 20251.0This Verizon store is the worse I don’t recommend no one to go there they take long to help you. Why is Verizon charging to help me on a simple thing on my account they said you could do it yourself on the Verizon app or we charge 30$ to help you what’s the whole point of them working there just to sell phones and internet I hate Verizon I regret moving from T-Mobile to Verizon. T-Mobile helps u when you go to the store they don’t charge you they care about their customers.
- HZHaochen ZengDec 22, 20251.0I came to this Verizon store today around 3:00 PM to inquire about purchasing a mobile plan. I walked in and added my name to the waiting list. At around 3:30 PM, a staff member came over and told me that I would be the next customer and asked me to hold tight. I stayed in the same spot inside the store and continued waiting as instructed. However, after waiting another 15 minutes, no one came to assist me. When I checked the waiting list again, I noticed that customers who were originally behind me had already been helped, and my name had been removed from the list entirely. I felt ignored and disappointed by this experience. I ended up wasting about 45 minutes with no explanation or service. This was not a professional or respectful customer experience, and it has left me with a very negative impression of this store.
- DDDirkDec 18, 20251.0Very inefficient. Lots of clerks walking around doing … nothing. Some customers are helped by 2 sales people while there is a line of people waiting. Meanwhile the others come out only to disappear in the back again. Go to Draper, much better organized.
- HHHaleyNov 7, 20255.0Working tech is tough. I was a walk in and oversaw an interaction with a disgruntled customer and Derrick. Derrick handled the customer professionally and calmly, de-escalating the situation best he could. Great management and service.
- LGLuis GallegosNov 2, 20255.0Nayeli was amazing when we switched from prepaid to postpaid and opened a new line. She was kind and patient, explained everything clearly, and even helped us get a new phone almost for free! Allen was also great and took the time to help us, even on a busy day. We’re so grateful for both of them and their excellent service!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Midvale, UT?
The Verizon store in Midvale is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Midvale?
The Verizon store is located at 1006 Fort Union Blvd, Suite 84b, Midvale, UT, 84047.
What Verizon products and brands are available at the Midvale store?
The Midvale Verizon store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, along with business cell phones, mobile hotspots, tablets, and laptops.
What services does the Verizon store in Midvale provide?
The store provides mobile plans, wireless internet plans, and voice plans to meet your communication needs.
Can I pick up online Verizon orders at the Midvale store?
Yes, you can buy online and pick up your order in store. The store also offers free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an in-store appointment at the Verizon Midvale location?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app to ensure personalized service during your visit.
What are some nearby places I can visit when going to the Verizon store in Midvale?
Nearby places include Firehouse Subs Ft Union, The Mail Center for shipping needs, and Sally Beauty if you want to explore beauty supplies after your visit.
How can nearby businesses like Firehouse Subs Ft Union enhance my visit to Verizon Midvale?
You can grab a quick meal at Firehouse Subs Ft Union before or after your Verizon visit, making it convenient to combine errands with lunch or a snack.
Are there convenient shipping centers near the Verizon Midvale store?
Yes, The Mail Center and UPS Authorized Shipping Outlet are nearby, allowing you to handle mailing or shipping tasks in the same area as your Verizon visit.
What payment methods does Verizon Midvale accept?
Verizon Midvale accepts paycheck, debit card, and mobile NFC payments. Cash payments are not required.