Verizon

4.2
218 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 660 Main St in Logan, UT 84321

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
660 S Main St, Logan, UT
84321, United States

Hours

Reviews

4.2
213 reviews
5 stars
162
4 stars
12
3 stars
2
2 stars
4
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Madyson, Tresdan, and Brandon.

Efficiency

Several reviews highlighted quick service and minimal wait times, with customers appreciating the efficiency of their visits.

Negative Experiences

A number of customers reported poor experiences, including long wait times, lack of communication, and issues with billing and promotions.

Misleading Practices

Some customers expressed frustration over misleading information regarding fees, promotions, and trade-in values, leading to dissatisfaction.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.
  • MW
    Mike Wolford
    Oct 30, 2025
    5.0
    The employees were very helpful in getting my wife and I the new phones we desired ! We a very happy clients !
  • MC
    Miles Clark
    Oct 28, 2025
    1.0
    Terrible experience here that ultimately made me decide to swap services. They only had one person working after 5:00 which should be their prime hours. Was told it would take roughly 30 minutes to get to me, and only after asking for an updated ETA after 1 hour, I was told they would not be able to help me today. Not only that the lady at the desk was very short and rude to me while being friendly towards others. How can you expect me to pay for a service where I’m not treated like a customer. Terrible location Their customer service is terrible in general. I couldn’t get a human response to all the service issues after weeks of reaching out. If you live in Logan don’t buy Verizon.
  • CW
    Carole Warburton
    Oct 11, 2025
    5.0
    Extremely efficient. The installer was professional and worked quickly.
  • SF
    Sky Fishback
    Sep 28, 2025
    1.0
    Just had the worst experience at this Verizon store. I don’t leave negative reviews unless it was a slap in my family’s face. One employee working and took 35min to acknowledge we were in the store. My wife and I were prepared to upgrade her phone AND add a line for our daughter to get a gizmo watch which we need ASAP. After waiting 1.50 hours we decided to leave early and have to call corporate.
  • KO
    Keana Overman
    Sep 23, 2025
    5.0
    The best experience I could’ve asked for! Mason was incredibly helpful, honest, and made me enjoy my time there while I set up a new phone plan. 100% recommend coming to this location and I’ll look forward to coming back.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Logan, UT?

Verizon in Logan is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Where is the Verizon store located in Logan?

The Verizon store is located at 660 S Main St, Ste 110, Logan, UT 84321.