Visit our store at Logan for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a mix of experiences with customer service, with some employees being praised for their helpfulness while others were criticized for rudeness and lack of knowledge.
Staffing Issues
Many reviews mention long wait times and understaffing, leading to frustration among customers.
Product Knowledge
Several customers expressed dissatisfaction with staff knowledge regarding products and services, leading to confusion and unmet expectations.
Sales Pressure
Some customers felt pressured into purchases or upsold on services they did not want, contributing to negative experiences.
Mixed Experiences
While some customers had positive interactions and received good deals, others reported significant issues that led them to seek service elsewhere.
PP
P.I.
1 day ago
1.0
Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
SS
Smiley Sun
Dec 5, 2025
1.0
Do you purchase a car without looking at it first?
My Brother an I went in to look at a new phone for our Father & the Salesman wouldn’t let us look at it first.
December 4, 2025 around 2:30pm, if the store owner wants to check the cameras. We asked to see some flip phones & was asked if we were Verizon customers. it dosen’t matter if we were or not. Was told they had them in the back & my Brother asked for a certain phone which they did have but refused to let use look at it & told us that BestBuy had it on display. My Brother asked him a question & he didn’t seem very knowledgeable. We wanted to check out the phone before purchasing & we walked out in disbelief. Did this really just happend to us that we couldn’t look at a phone before purchasing?
Never had that problem before & have bought many phones there.
We did go to BestBuy after & they didn’t have that phone but they couldn’t belive it either that Verizon wouldn’t let us look at the phone. I called another Verizon store & they told me I could look at any phone I want.
I’m still bewildered what happened & I don’t want this to happen to anyone else. There should be no excuse for this & the customer has the right to look at something first before purchasing. They just lost a sale & I’m going elsewhere.
LC
Louan Christensen
Dec 4, 2025
3.0
Verizon is going to be the death of me. If you try to fix things on line they send you to the store (2 hours round trip + ridiculous gas). If you try to fix things at the store, you have to do it on line. . . 3-4 hour phone call over 3 days to straighten out my pw. They make me nuts.
ED
Ella Dimick
Nov 6, 2025
5.0
We had so many people push away and didn’t give us just a little time to explain our problems, until we came to version and they were unbelievably helpful!! The guy helping us made all the difference and we figured it out so fast!! They are the best!!
ML
Mekson Lijam
Oct 9, 2025
1.0
When I got there, it was a bit busy, so I waited patiently for assistance. As more people arrived, I noticed that even though I was first in line, one of the staff members skipped over me and went straight to assist another person instead. It was disappointing and made me feel that I was treated unfairly. Because of that experience, I wouldn’t recommend going there.
What brands of smartphones are available at the Verizon store in Logan?
The Verizon store in Logan offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.
What are the store hours for the Verizon location in Logan, UT?
The Verizon store in Logan is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store in Logan offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment at the Logan Verizon store?
Yes, you can schedule an in-store appointment at the Logan Verizon store either online or through the My Verizon app.
What types of services does the Verizon store in Logan provide?
The store provides mobile plans, wireless internet plans, and voice plans for both personal and business needs.
What products for businesses are available at the Verizon store in Logan?
The store offers business cell phones, mobile hotspots, tablets, and laptops to support business connectivity needs.
Are there any dining options near the Verizon store in Logan?
Yes, nearby dining options include Fazoli's, Hungry Howie's Pizza, Taco Bell, Jimmy John's, Apple Spice Cafe & Bakery, Marco's Pizza, and Cafe Rio Mexican Grill, perfect for grabbing a meal before or after your visit to Verizon.
What automotive services are located near the Verizon store in Logan?
Nearby automotive services include Techna Glass for auto glass repair, Valvoline Express Care, and Grease Monkey for general automotive needs, which are convenient if you need vehicle services during your visit.
Are there any optical or eyewear shops near Verizon Logan?
Yes, Smithfield Canyon Eye Care and Eyemart Express are nearby optometrists and eyewear stores where you can get eye care or purchase glasses, making it easy to combine errands.
How can nearby retail stores complement my visit to Verizon in Logan?
Nearby retail stores like dressbarn for clothing, Shoe Carnival for footwear, and spirit Halloween or Halloween City for seasonal items provide convenient shopping options to explore before or after visiting Verizon.