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Brand Certified

Verizon

4.4
(152 reviews)

Business Details

(435) 657-2036
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Heber City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
110 South Main Street 101, Heber City, UT
84032, United States

Hours

Reviews

4.4
152 reviews
5 stars
121
4 stars
8
3 stars
1
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jen, Kevin, and Christian.

Sales Practices

Several reviews highlighted concerns about aggressive upselling and misleading pricing practices, leading to dissatisfaction among customers.

Store Management

Feedback indicated issues with store management, including poor customer service experiences and lack of accountability from managers.

Overall Experience

While some customers had positive experiences, others reported significant frustrations, particularly regarding service delays and miscommunication.
  • GH
    Gerald Hayward
    Feb 2, 2026
    5.0
    Very helpful with a replacement of a lost phone. He worked hard to get me a replacement at the most affordable price. He also was pleasant and patient as we worked through setup.
  • JA
    Josh Adams
    Nov 28, 2025
    1.0
    THIS IS NOT A NORMAL VERIZON STORE. They are an affiliate with absolutely disgusting business practices. Just simply told me an out of door price and hid all the random charges ($40 just to setup my phone for 5 minute, telling me that the accessories were “free” and then charging me for them). Holli is a complete and utter scam artist, stay far far away.
  • JS
    Jaden Snarr
    Nov 22, 2025
    5.0
    Vanessa was super knowledgeable, helpful, and kind!
  • NT
    Nick Tijerina
    Nov 18, 2025
    5.0
    Tina was so incredibly kind and helpful for me and my family, as well as the other gentleman working that day. She made the whole process quick and easy and even made my 4 year old daughter feel at home! Very happy with the experience.
  • RH
    Range Hunt
    Nov 5, 2025
    1.0
    Very poor service, rude didn’t try very hard to help a customer for over 15 years, I’ve seen truck stop bathrooms cleaner than this location. Swapped to AT&T that day!!

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Heber City offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the Verizon store hours at 110 South Main Street, Heber City, UT?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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