Verizon

4.5
228 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Heber City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
110 South Main Street 101, Heber City, UT
84032, United States

Hours

Reviews

4.5
226 reviews
5 stars
186
4 stars
12
3 stars
2
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Sales Practices

Customers reported deceptive upselling tactics and misleading information regarding additional charges.

Customer Service

Mixed reviews on customer service; some praised helpful staff while others experienced long wait times and unresponsive employees.

Staff Knowledge

Several customers highlighted the professionalism and knowledge of staff members, particularly praising individuals like Jen and Kevin.

Store Management

Concerns were raised about poor management practices and aggressive sales tactics, leading to customer dissatisfaction.

Overall Experience

While some customers had positive experiences, others reported frustration with service and misleading information, indicating inconsistency in overall customer satisfaction.
  • NT
    Nick Tijerina
    5 days ago
    5.0
    Tina was so incredibly kind and helpful for me and my family, as well as the other gentleman working that day. She made the whole process quick and easy and even made my 4 year old daughter feel at home! Very happy with the experience.
  • RH
    Range Hunt
    Nov 5, 2025
    1.0
    Very poor service, rude didn’t try very hard to help a customer for over 15 years, I’ve seen truck stop bathrooms cleaner than this location. Swapped to AT&T that day!!
  • MA
    Mandie Allred
    Nov 4, 2025
    5.0
    Holli was Amazing! She took on ALL the issues we were having and didn’t stop until it was all figured out!! Thanks Holli!!
  • CN
    Cory Nelson
    Oct 9, 2025
    1.0
    We were lied to about the upsale of accessories. He literaly said that they come with the phone purchase. We caught it fortunately. But he was slick, he had the signature window pulled up covering the billing manifest, and just asked to sign. It was over $350 in additional charges. Im mystified that that move even works on people. Please, just verify the billing receipt before you give these people your money.
  • DD
    Darron Sanderson (Darron)
    Oct 5, 2025
    4.0
    Veriz! No, Veriz N! 🫨🤣

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Heber City offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the Verizon store hours at 110 South Main Street, Heber City, UT?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.