Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Heber City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
229 reviews
5 stars
188
4 stars
12
3 stars2
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jen, Kevin, and Christian.
Sales Practices
Several reviews highlighted concerns about aggressive upselling and misleading pricing practices, leading to dissatisfaction among customers.
Store Management
Feedback indicated issues with store management, including poor leadership and inadequate handling of customer complaints.
Service Delays
Customers reported long wait times and slow service, particularly when the store was understaffed.
Mixed Experiences
While some customers had excellent experiences, others reported significant frustrations, indicating inconsistency in service quality.
- JAJosh AdamsNov 28, 20251.0THIS IS NOT A NORMAL VERIZON STORE. They are an affiliate with absolutely disgusting business practices. Just simply told me an out of door price and hid all the random charges ($40 just to setup my phone for 5 minute, telling me that the accessories were “free” and then charging me for them). Holli is a complete and utter scam artist, stay far far away.
- JSJaden SnarrNov 22, 20255.0Vanessa was super knowledgeable, helpful, and kind!
- NTNick TijerinaNov 18, 20255.0Tina was so incredibly kind and helpful for me and my family, as well as the other gentleman working that day. She made the whole process quick and easy and even made my 4 year old daughter feel at home! Very happy with the experience.
- RHRange HuntNov 5, 20251.0Very poor service, rude didn’t try very hard to help a customer for over 15 years, I’ve seen truck stop bathrooms cleaner than this location. Swapped to AT&T that day!!
- MAMandie AllredNov 4, 20255.0Holli was Amazing! She took on ALL the issues we were having and didn’t stop until it was all figured out!! Thanks Holli!!
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Heber City offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the Verizon store hours at 110 South Main Street, Heber City, UT?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Which brands can I find at the Verizon store in Heber City?
The store carries Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Casemate and Otterbox.
Does Verizon in Heber City offer in-store pickup for online orders?
Yes, the store provides in-store pickup services.
What payment methods are accepted at Verizon in Heber City?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Heber City?
Yes, free Wi-Fi is available for customers in the store.
Can I recycle my old electronics at Verizon in Heber City?
Yes, the store offers electronics recycling services.
Are there any nearby places to eat around Verizon on South Main Street?
Yes, you can visit Pizza Hut, Taqueria Los Cunados (Mexican and sushi), Local Grind (coffee shop and café), or Dairy Keen for burgers nearby.
What other services or shops are available near Verizon in Heber City that visitors might enjoy?
Nearby you can find Wonderwall Art & Frame for art and home goods, H&R Block for tax services, and the Avon Theater for movies and entertainment.
How can nearby places like Main Street Social and Dick's Barber Shop complement my visit to the Verizon store?
After visiting Verizon, you can relax with a meal at Main Street Social restaurant or get a haircut at Dick's Barber Shop nearby for a full local experience.