Business Details
1100 S Main St, Heber City, UT
84032, United States
Certified by Verizon • Feb 22, 2026
(435) 654-9696
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Heber City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
150 reviews
5 stars
124
4 stars
10
3 stars
4
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with issues.
Store Experience
Overall, customers reported positive experiences at the store, highlighting the professionalism and attentiveness of the staff.
Communication Issues
Some customers expressed frustration with miscommunication between corporate and franchise stores, leading to unresolved issues and dissatisfaction.
Product Knowledge
Staff members were frequently noted for their expertise and ability to explain products and services clearly.
Mixed Reviews on Management
While many staff members received high praise, there were complaints about certain managers being unhelpful or condescending.
- DSdustin scharmanFeb 11, 20265.0Went into this location today. With an issue with my phone the lady that was working there today was extremely helpful with the issue I was having with my phone.
- SSShauna SpencerJan 5, 20265.0Super friendly & patient with us non techy people! Helped me get the best phone & figure out how to use it!
- KBkathryn BlackDec 1, 20251.0Went into this specific location after being on the phone /chat/In person for about 8-10 hours in the last 3 days. Verizon wireless, You need to create a communication line between corporate and your “franchise” stores. This will make you loose ALOT of your people if it hasn’t already. I was told over and over and over that “your problem is fixed and you can pick up your phone” or “we will upgrade you to two new watches for free because of all the issues you’ve had” (just figured out they were upselling me because it was actually the promotion they were doing not because of the miscommunication between the corporate stores and the franchise stores). I would have been a life-long customer. All we’ve been trying to do is add my husband to my plan, to continue to our honeymoon in Hawaii with brand new iPhones. This was our wedding present to each other. And it’s been ruined. We take off to Hawaii tomorrow, if we go to Hawaii without his iPhone, we will cancel the entire service with you. I can’t believe I’m even letting you have the next 15 hours to fix your mess. Feel free to respond or contact me directly. Kathryn Black
- CTChristine TrullingerOct 28, 20255.0Dominick great & very helpful
- PBPatty BrooksOct 14, 20255.0My Verizon representative was so helpful and thorough in making sure everything was done correctly.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: