Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Heber City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
146 reviews
5 stars
121
4 stars
10
3 stars
4
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, knowledgeable, and patient, with many specific mentions of individual employees like Austin, Mike, and Trevor.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their ability to handle multiple customers efficiently and provide clear explanations.
Problem Solving
Several customers appreciated the staff's dedication to resolving issues, often going above and beyond to ensure customer satisfaction.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific employees and issues with service quality.
- CTChristine TrullingerOct 28, 20255.0Dominick great & very helpful
- PBPatty BrooksOct 14, 20255.0My Verizon representative was so helpful and thorough in making sure everything was done correctly.
- BRBrooks ReederSep 18, 20255.0Kathrine was wonderful, she went above the call for this "tech challenged" customer, unbelievable patients.
- DMDarwin MacalandaSep 16, 20255.0Taylor and Hollie in Heber City is super helpful. Taylor is so professional and has a lot of knowledge to his job. Excellent costumer service i have experienced! Thank you!
- JTJanet TrunnellAug 22, 20255.0My Verizon customer assistant tried so hard to help me with my problem which, in the end, was a Microsoft problem and yet she gave it the old college try. Wasn't about to give up. Thanks, Anne!
Frequently Asked Questions About Verizon
What types of wireless devices can I find at the Verizon store in Heber City?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What brands does the Verizon Authorized Retailer in Heber City carry?
The store carries Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.
What are the store hours for the Verizon store in Heber City?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does the Verizon store in Heber City offer in-store pickup for orders?
Yes, the store offers in-store pickup services.
Which payment options are accepted at the Verizon store?
The store accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken by the staff at the Verizon Authorized Retailer in Heber City?
The staff speak English and Spanish to assist customers.
Can I find any restaurants near the Verizon store in Heber City?
Yes, nearby dining options include Little Caesars Pizza, Don Pedro's Family Mexican Restaurant, Cafe Rio, and The Hub.
Are there any other mobile phone stores close to the Verizon retailer in Heber City?
Yes, T-Mobile and GoWireless Verizon Premium Retailer are nearby options for mobile phone services and accessories.
What leisure and fitness facilities are near the Verizon store?
Nearby facilities include Anytime Fitness gym and Whiskey Springs hiking trail, ideal for combining errands with exercise or outdoor activities.
Is there free Wi-Fi available at the Verizon store in Heber City?
Yes, the store provides free Wi-Fi to its customers.