Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Farmington, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
366 reviews
5 stars
272
4 stars
16
3 stars5
2 stars1
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for poor communication and dishonesty.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with phone upgrades and troubleshooting, particularly mentioning employees like Brayden and Quincy.
Long Wait Times
Many customers reported long wait times for service, with some waiting over an hour without assistance.
Store Operations
Customers expressed frustration with the store's inconsistent hours and lack of staff availability, leading to confusion and wasted trips.
Sales Practices
There were complaints about aggressive sales tactics and misinformation regarding trade-in values and service plans, leading to customer dissatisfaction.
- RHRebecca H1 day ago5.0Brayden was very knowledgeable, helpful and friendly. Even though he was running the store alone he kept things moving.
- LCLinda ConnorsNov 7, 20255.0Aaron recently helped me with an unusual technical issue that was blocking my cell service. When a stop at another location and trying online support failed, I decided to try the team in Farmington. It is clear that Alaric's team cares about their customers. Aaron's sympathetic and thorough help were so appreciated. My service is up and running well thanks to the professional and caring service I received at the Station Park location! I highly recommend.
- NNNancy NeslenNov 4, 20255.0Cameron was great as were the others who helped me. They took a lot of time explaining things to me so that I could make the decision the worked best for me
- TBTheodore BellNov 3, 20255.0Alaric helped me and he was very kind and went out of his way to make sure I got the issue taken care of.
- BSBrittany SinclairOct 27, 20255.0I got a new Google pixel and the first Verizon store didn't set it up properly. After researching, being on the phone, going to the apple store (I had an old iPhone) I took a chance and went to the Farmington store. Sage helped me and was wonderful! He fixed my problem quickly and showed me some really helpful and cool stuff on my phone. It was totally worth the drive, if I ever need anything again I'm going to the Farmington store and looking for him. I'm so thankful he was there to fix things for me. If you need a new phone or some help go see him and save yourself some time and a headache.
Frequently Asked Questions About Verizon
What types of products does Victra at Farmington, UT offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Google, and Motorola.
What services can I get at Victra's Farmington store?
You can get services including new lines, upgrades, new devices, and accessories at Victra in Farmington.
What are the operating hours of Victra in Farmington?
Victra in Farmington is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra provides in-store pickup services for customers.
What payment options are accepted at Victra Farmington?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle electronics at Victra's Farmington location?
Yes, Victra offers electronics recycling services at their Farmington store.
What nearby restaurants can I visit near Victra Farmington?
Nearby restaurants include Vessel Kitchen, Panda Express, Costa Vida, Santorini's, Chick-fil-A, Café Zupas, and Dickey's Barbecue Pit, giving you many dining options before or after your visit.
Are there convenient dining options close to Victra in Farmington for a quick meal?
Yes, fast food options like Panda Express, Chick-fil-A, Santorini's, and Costa Vida are located near Victra, great for quick meals.
What entertainment or retail stores are nearby Victra Farmington?
Nearby retail and entertainment options include Best Buy for electronics, Nordstrom Rack for clothing and shoes, and Huggleberry Hill for home goods.
How can nearby places like the Weber State Farmington Station benefit visitors at Victra?
Visitors to Victra can access nearby Weber State Farmington Station for education or events, making the location convenient for students and staff to purchase devices and accessories.