Verizon

4.1
375 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Farmington, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
340 N Central Ave, Farmington, UT
84025, United States

Hours

Reviews

4.1
373 reviews
5 stars
277
4 stars
16
3 stars
6
2 stars
1
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Brayden, Quincy, and Danielle.

Long Wait Times

Several reviews mentioned long wait times for service, with some customers expressing frustration over delays and lack of staff availability.

Mixed Experiences

While some customers had positive experiences, others reported issues with dishonesty, poor communication, and unresolved problems, leading to a lack of trust in the store.

Store Operations

Customers noted inconsistencies with store hours and issues with order pickups, indicating a lack of reliability in store operations.
  • BP
    Brittani Pyper
    Jan 3, 2026
    5.0
    Braden and Alaric truly saved the day. I am so grateful for their knowledge/expertise and great customer service. They both went above and beyond to get my issue resolved. They both deserve a raise!! I have been struggling for 10 days to get my daughter’s new line activated. SO many hours wasted between Verizon’s online chat and on the phone with both Verizon and Trac Fone. I had so much runaround, misinformation, etc until I went to the Farmington UT Verizon store and Alaric and Braden got involved. If you’re in the same boat where you’re not getting answers or help—these guys will have your back!
  • KG
    Katie Greenfield
    Jan 1, 2026
    1.0
    Slowest service I’ve ever experienced at a Verizon store. The two Verizon representatives turned into one person on a busy day. I waited and waited to get helped. They put me on their appointment list. Never texted me when it was my turn. And after 2 hours of waiting, I left. I am disappointed with the service at this store.
  • TM
    T Malohifoou
    Dec 24, 2025
    5.0
    Awesomeness
  • DO
    David Overson
    Dec 21, 2025
    5.0
    Brayden was awesome!!! He stayed after closing hours to help us with our phones!!! Brayden is an amazing employee!!!
  • KS
    Kelly Schultz
    Dec 3, 2025
    5.0
    Service was great. There was a bit a wait, but the service was awesome.

Frequently Asked Questions About Verizon

What types of products does Victra at Farmington, UT offer?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Google, and Motorola.

What services can I get at Victra's Farmington store?

You can get services including new lines, upgrades, new devices, and accessories at Victra in Farmington.