Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Draper for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
328 reviews
5 stars
155
4 stars
29
3 stars
12
2 stars
27
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness, lack of assistance, and misleading information.
Billing Issues
Numerous reviews highlighted ongoing billing problems, including unexpected charges and difficulties in resolving account discrepancies.
Sales Pressure
Several customers expressed frustration with high-pressure sales tactics and upselling practices by staff.
Staff Knowledge
While some employees were praised for their helpfulness and knowledge, many customers noted a lack of competence among staff, leading to unresolved issues.
Store Experience
Customers frequently mentioned long wait times and inadequate staffing, contributing to a negative in-store experience.
- PTphyllis tunbridge5 days ago5.0Manny was super amazing and patient
- SLSeth LowryNov 12, 20255.0Dakota solved an impossible situation for me. My new phone would’ve bren worthless without his help
- LELily EatonNov 2, 20251.0Came here to get the new phone deal for new customers. When I walked in I explicitly explained that I wanted to most basic phone that qualified for the deal. Salesperson seemed to be great at the time. She gave me a paper with a breakdown of the phone that I asked for and explained that i would only be paying for the service because I chose the most basic phone for the package, no upgrades. Later, we went to a different verizon store to add my fiance to my plan and they gave us a breakdown of our bill. There were extra charges I didn’t recognize. Turns out, the person who helped me gave me upgraded storage when I explicitly asked them not to which means I am now paying more each month for my phone. I’m beyond pissed, especially because the people who helped us at the second store said this Verizon, specially Manny, does this all the time- being shady and sneakily upgrading customers for the commission. Avoid Verizon at all costs!
- TDTyler DecapotOct 17, 20251.0I left Verizon and even ported my number to another carrier, yet somehow I’m still being charged every month for an account I no longer have. I’ve called customer service multiple times, spent hours on hold, and now i have to go into the corporate store to try to get someone to fix it. . Every time, I’m told something different or promised a credit that never actually happens. It’s beyond frustrating that Verizon keeps billing me for a line that doesn’t even exist under their service anymore. I’ve always tried to stay patient, but this has been the worst experience I’ve ever had with any phone company. If you value transparency and accountability, I’d highly recommend going somewhere else
- TBtravis BrightOct 15, 20251.0The high pressure sales is ridiculous. Manager was pressing so hard, he actually got mad and stormed off when I was asking relevant questions and wasnt laying down for the sale. Also they are charging an additional smart switch fee of 29.99 when if you read the details in the upgrade fees, the smart switch is included with the upgrade. When I inquired he claimed it was for Sim cards, despite Sim cards not being "smart" technology. The nervousness and hesitation makes me believe he was lying through his teeth.
Frequently Asked Questions About Verizon
What are the Verizon Draper store's hours of operation?
The Verizon store in Draper is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon Draper store located?
The Verizon Draper store is located at 219 E 12300 S, Suite 100, Draper, UT 84020, USA.
What products does the Verizon Draper store offer?
The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon Draper store?
Services include mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Can I order online and pick up my phone at the Verizon Draper store?
Yes, you can buy online and pick up your order in store. The store also offers free 2-day shipping, express lockers, and same-day delivery options where available.
How can I schedule an appointment at the Verizon Draper store?
You can schedule an in-store appointment online through their website or by using the My Verizon app.
What payment methods are accepted at the Verizon Draper store?
Verizon accepts various payment methods including checks, debit cards, and mobile NFC payments. They do not require cash only.
Is there nearby shopping or dining near the Verizon Draper store?
Yes, nearby is Draper Peaks shopping center for convenient shopping, and restaurants like Donut Star Cafe, Costa Vida, Beans & Brews, and Las Glorias Mexican Restaurant where you can grab a bite before or after your visit.
Are there other service providers near Verizon in Draper?
Yes, there are other telecommunications and electronics stores nearby such as another Verizon location and RadioShack, which might be useful for comparison or additional options.
What other services for wellness and beauty are close to Verizon Draper?
Nearby you can find wellness and beauty services such as Massage Envy - Draper for massage and skincare, Amazing Lash Studio for beauty treatments, and Ottalaus Salon for hair services.