Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Centerville, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
171 reviews
5 stars
130
4 stars
3
3 stars2
2 stars2
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like Brayden, Spencer, and Alma, highlighting their ability to resolve issues and provide clear information.
Inconsistent Experiences
While some customers had positive experiences, others reported poor service, misinformation, and feeling pressured into purchases, particularly with certain employees.
Store Accessibility
Several reviews mentioned issues with store hours and accessibility, including locked doors during posted hours and long wait times for assistance.
Sales Pressure
Some customers felt pressured into making purchases or upgrades, leading to dissatisfaction with their overall experience.
Product Availability
Customers expressed frustration over issues with product availability and order fulfillment, particularly regarding in-store pickups and promotions.
- BSBuck SellersNov 8, 20255.0Austin is the man this dude was spot on helping with my issues. Fast and convenient. If you must tread a Verizon store go see Austin in Centerville Thanks bud Buck
- MGMary GardnerOct 21, 20255.0Ami is awesome. He helped me with phone stuff I didn't know how to do.
- JTJeanette ThomasOct 21, 20255.0Ami was AMAZING! Listened while I listed everything i had done to fix my problem. Walked me through what he was doing and was able to fix my problem quickly without making me feel old and out of touch. Really appreciate his help!!!
- AHAlyssa HeimuliJul 20, 20251.0Went to the store while it said it was open and the doors were locked. I tried calling and it went to a call center and the agent said they were open but must be assisting other customers, which could not have been true since the store was locked.
- ABAndrea BurrJul 18, 20255.0Amazing customer service here after a frustrating experience going to multiple stores and being turned away, even though I had made an appointment over the phone. This store redeemed Verizon for me when I was frustrated to the point of making changes.
Frequently Asked Questions About Verizon
What types of products does Verizon in Centerville offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands are available at the Verizon Authorized Retailer in Centerville?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What are the store hours for Verizon in Centerville?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available at this Verizon Authorized Retailer.
Which payment options are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Are there options for device protection and accessories at Verizon in Centerville?
Yes, the store offers accessories and device protection services alongside new devices and upgrades.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Crumbl - Centerville for desserts, IHOP for breakfast and brunch, Wendy's for fast food, Fuji Sushi for Japanese cuisine, and Jimmy John's for sandwiches.
Are there other mobile phone stores near the Verizon Authorized Retailer in Centerville?
Yes, nearby mobile phone stores include Sprint Store, AT&T Store, Quick Mobile Repair, and Cricket Wireless Authorized Retailer.
What local services can I find near Verizon if I need phone repair or tech support?
Quick Mobile Repair nearby offers mobile phone repair and IT services for your tech support needs.
Does Verizon in Centerville provide services in multiple languages?
Yes, the store provides service in English and Spanish to accommodate different customers.