Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,951 reviews
5 stars
1,437
4 stars
713
3 stars
336
2 stars
121
1 star
344
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.
Product Availability
Customers frequently report issues with stock availability, often finding items out of stock or not being able to locate products.
Return Policy
The return policy is a common point of contention, with many customers expressing dissatisfaction over its strictness and lack of flexibility.
Store Environment
The store environment receives mixed reviews; some customers appreciate the cleanliness and organization, while others find the atmosphere uncomfortable due to aggressive sales tactics.
Pricing
Customers note that prices are often higher than online competitors, leading to frustration when combined with service issues.
- LBLawrence N BarneyNov 15, 20255.0They were very courteous and helpful.
- JMJoseph McIntoshOct 24, 20251.0Purchase a phone quite a while ago Samsung s23 ultra really good phone. Bought the Best buy geek squad insurance and had to use it to get my phone replaced. Geek squad sent me a new phone and it is junk. The screen in the right corner doesn't work. Went into this Best buy because that's what I was told that I had to do because they are no help over the phone at all, they tell me they do not have an appointment for another 8 hours before they can even get to me. There were a ton of employees standing around not doing anything one of them could have helped but instead of helping they just stand around not doing anything avoid this Best buy at all COSTS! ALSO SIDE NOTE THE ONE WORKING THE COUNTER THAT WAS SUPPOSED TO SET UP MY APPOINTMENT WHICH I NEVER DID WAS RUDE.
- AZAnthony ZavalaOct 21, 20253.0There are some good workers, but there also some workers that don't seem to care at all. It can be hit or miss. Prob better off finding another bestbuy and try your luck there imo. But if you know what your looking for you will be aright here.
- JKJack KeenanOct 21, 20255.0SHOUTOUT BEN at the American Fork Best Buy, he’s genuinely helpful not just a salesman, he’s so easy to work with he makes you want to buy things you don’t even want or need due to his recommendations! Standup man+all around employee!
- GMGideon McRobertsOct 15, 20251.0Bad customer service, managers won’t help and will do all they can to save a couple bucks over a long time total membership customer
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in American Fork?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in American Fork.
What are the store hours for Best Buy in American Fork?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in American Fork offer curbside pickup?
Yes, Best Buy offers curbside pickup as one of its pickup and delivery services.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at this Best Buy, providing expert help and repairs for your electronics.
Can I get repairs or technical support at Best Buy American Fork?
Yes, this location offers service repairs and Geek Squad support for electronics and computers.
What payment methods are accepted at Best Buy American Fork?
Best Buy accepts debit cards and pay checks and does not require cash only payments.
Are there any popular dining options near Best Buy American Fork?
Nearby popular dining options include Chili's Grill & Bar, Port of Subs, and It's Just Wings, ideal for meals before or after your visit.
What stores are close to Best Buy where I can shop for clothing and home goods?
Nearby stores include Ross Dress for Less for clothing and HomeGoods and Bed Bath & Beyond for home goods and furniture.
Are there any wellness or beauty services near Best Buy American Fork?
Yes, nearby wellness and beauty services include Massage Envy, Haley Toner Hair salon, OMG Nails, and Amazing Lash Studio.
How can nearby places like Barnes & Noble or Trek Bicycle enhance my visit to Best Buy?
You can combine your Best Buy visit with shopping at Barnes & Noble bookstore or enjoying an active lifestyle shopping at Trek Bicycle, nearby for a well-rounded trip.