Best Buy

Reviews

• MB

  M B

  May 7, 2026
  1.0
  I would give 3-4 stars for the electronics I purchased, which I'm happy with, and were on sale. One star or less for the customer service. I was approached by about five staff while there, from being greeted at the door to checkout. One was pleasant and offered to help if needed. Three others on the floor were fairly pushy and didn't want to respect my comment telling them no thank you, but I didn't need any help. The final employee at checkout was downright horrible and practically held my purchase hostage, trying to upsell and scare me into other products. This didn't work obviously, and my frustration was extremely clear. I even said at one point that I was not interested in any additional products or services and was in fact in a hurry. This didn't seem to phase the employee. It was so uncomfortable that I almost walked out without the purchase. Once customers tell you no the staff needs to respect that. I won't be going back for a while, if ever, it was that uncomfortable.
• WS

  William Simonson

  Apr 14, 2026
  4.0
  Many phone cases even for older models
• RF

  Robert Fulbright

  Mar 28, 2026
  5.0
  Every time I've visited I've been greeted quickly with a friendly attitude. Associates have always appeared positive and done their best to assist me, even if that meant handing me off to someone else. This is a great location to either find the item you're looking for, or information on a product.
• JJ

  jdaloisio

  Mar 18, 2026
  5.0
  Tanner at the Verizon kiosk is a guru. See him for your phone needs.
• MH

  McKenzie H

  Mar 14, 2026
  5.0
  We had an excellent experience at Best Buy thanks to Jonas! From the moment we started shopping, he was incredibly helpful and had such a positive, upbeat attitude. He checked in with us throughout our time in the store, answered all of our questions, and took the time to explain different products and options without ever making us feel rushed. When we were ready to check out, he even helped us at the register. Customer service like that is rare these days, and it truly made our experience stand out. We will definitely be returning! This Best Buy location is lucky to have such a bright star on their team! Thank you Jonas!

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