Cricket Wireless Authorized Retailer

Reviews

• KL

  Krystal-Lyn Lowe

  Jun 11, 2026
  1.0
  If I could leave a no star review I would. So it started off with both the manager Taylor and the employee Ike with attitudes. My friend was in there trying to get a new phone and add a line to her account. Well when the interaction started both of them had attitudes from my friend asking questions. When Ike proceeded to become rude to my friend I told him he isn't going to speak to her like that. AT which point he charged around the counter towards me loud and aggressively. He then charged towards my friend in the same manner. We have been trying to get in contact with a member of management so that we can have a discussion about the incident. And no one has gotten back to either of us. I find it extremely upsetting as a cricket customer for many years to be treated with such disrespect. Taylor is refusing to give any contact information for the district manager and that the district manager sees nothing wrong with what happened.
• AS

  Apryl Swisher

  Jun 9, 2026
  1.0
  Ike from the Suncrest Towne center charged at me telling me to LEAVE HIS STORE. After being nothing but rude!! Him and the "manager" Taylor are the most unprofessional people I've ever met! I have the video of the employee charging me as well. It will be handled with the local police department as well. Do not go there!! Worst service I've ever had!
• JS

  Jonathan Sellers

  Mar 24, 2026
  5.0
  Very nice young lady working and was very helpful
• JP

  Jay&JR Parker

  Dec 28, 2020
  1.0
  They advertise getting a new phone but the reality of it is that there is so many stipulations on getting the phone it's not worth it.

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