Location.com logo
Brand Certified

Geek Squad

3.8
(19 reviews)

Business Details

(304) 262-5538

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
276 Retail Commons Pkwy, Martinsburg, WV
25403, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.8
19 reviews
5 stars
11
4 stars
3
3 stars
0
2 stars
0
1 star
5
  • DH
    David Holmes
    Jul 5, 2021
    1.0
    We had to be on their previous list !
  • JS
    Jason Strahin
    Feb 2, 2019
    4.0
    We have online Geek support. Would have been 5 stars if I had reached Sierra and Kumar the first time. A big high five to Alexander Z as well from the day before. This company has a convoluted database in which your account gets split into every phone number, email or physical address; My wife and I have moved in the last 2 years. Alexander figured this out and worked for over an hour to consolidate the information and update it properly. We purchased a top of the line computer that was on sale at the end of last year for my wife's home office. Her Nursing software requires 2 screens, we chose 23" Dell also on a massive sale. Total cost with antivirus, tech support and Microsoft productivity suite $1,356.13. The sales associate claimed he had updated our information, guess not everybody at Bestbuy has completed their computer system training. He also said Mcafee when referring to the antivirus, it is Webroot. In summary, just like every large corporation, Geeksquad has some top of the line employees with superior customer service skills and will stick with you until your problem is fully resolved and there are a few impatient ones that end up wasting their time and yours. In the end I highly recommend the Geeksquad service plan, make a call help them log in and watch the magic happen.
  • BI
    Barbara Ingersoll
    Dec 18, 2018
    5.0
    Have used Geek Squad for a couple of years. Far superior to any IT experts we've ever used: fast, efficient, knowledgeable, amazingly patient and non-condescending with neophytes and non-techies - no "geek speak." Very reasonable price for an excellent service!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Martinsburg offer?

Geek Squad provides tech repair, setup, and support services, including cell phone and computer repair, data recovery, and appliance repair. You can schedule service in store or online.

What are the operating hours of Geek Squad at 276 Retail Commons Pkwy?

Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Geek Squad

This information is certified by Geek Squad and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: