Prestera Health Services impacts over 20,000 adults, children, and families across West Virginia each year and has been helping people lead happier, more fulfilling lives since 1967. We are the leading provider of quality supports and professional services for people with all kinds of behavioral health and substance use needs. We specialize in helping individuals who have a dual diagnosis, meaning many of the people we serve have both mental health and substance abuse needs. As a not-for-profit organization, Prestera Health Services offers care and services to everyone who needs it regardless of their ability to pay.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.