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Best Buy

4.1
(2930 reviews)

Business Details

7357 W Towne Way, Madison, WI
53719, United States
(608) 829-1188

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
7357 W Towne Way, Madison, WI
53719, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.1
2,930 reviews
5 stars
1,486
4 stars
776
3 stars
309
2 stars
110
1 star
249
  • CL
    Char Lodl
    May 12, 2026
    1.0
    Very disappointed in their customer service. I personally went in to discuss why a payment had been retracted causing a late notice. I provided receipt of payment that I made in person. I was promised by Dee she would get back to me. Was also promised via the app/chat someone would get back to me. Now I'm charged interest. I have left numerous messages. This is the 2nd time I've received poor service. I'll shop local from now on. They care for their customers.
  • OM
    Omar M
    Apr 30, 2026
    1.0
    Second time I am ignored here. Not trying to make it racial but well I do have the money to pay for my apple Mac :)
  • AR
    Arturo Rodriguez
    Apr 23, 2026
    5.0
    Excelente atención! En varios idiomas con el beneficio de detalle para los que no somos expertos en tecnología
  • AL
    Antwon Louis
    Apr 22, 2026
    1.0
    Took my money for an order. Drove there and they couldn’t find it so they canceled it. Still charged my card and left me stuck. Customer service said sorry we can toss you $20 for the hours wasted.
  • LP
    Laura Parker
    Apr 19, 2026
    4.0
    I came in to buy a more up to date iPhone. The first agent that came up wasn’t very helpful. After I was almost ready to leave but came back near the phones, I was approached by a blue customer service agent named Brandon. He was very professional , friendly, and helpful in assisting me in the purchase of my phone and transfer of my service and data to the new phone. The process was lengthy since I was transferring from an older phone but Brandon was extremely patient and made this a very satisfactory experience as well as suggesting other products for my phone, which were useful.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Madison?

You can shop TVs, computers, appliances, and more at Best Buy in Madison, with expert advice and Geek Squad support available.

What are the store hours for Best Buy at 7357 W Towne Way, Madison?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

This information is certified by Best Buy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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