Cricket Wireless Authorized Retailer

Reviews

• DW

  Doug Wilkins

  Apr 22, 2024
  5.0
  I love you guys you are the best
• JS

  Jeremy Smith

  Dec 29, 2023
  5.0
  The ladies was very friendly and helpful awesome people
• JT

  Jonathan Van Tassell

  May 29, 2023
  1.0
  I called ahead to speak with an associate about a new phone for my Wife. We went through the details and I selected a device and accessories, confirming they were there ahead of time. I then affirmed with my Wife what we needed and had selected to get. She heads out to pick it up and get it setup. Shortly after, I get a call from the store, the store manager has taken over the sale and is pushing heavily for an up-sell, despite repeated statements that wasn't what was wanted. The manager stated that the phone he was then pushing for would be only $10 more than that selected, after I had deflected other flagrant attempts to push the price to triple what we wanted. In the end, we didn't get the phone wanted, I agreed to what was supposed to be a $10 more phone, that was supposed to come with the accessories I asked for. Instead, the end cost was double what I agreed to pay, and extra junk was added in that was not asked for, nor did we get the case with the features I cleared stated were needed and what was wanted. I am quite unhappy with how things were handled, the misleading sales attempts, and then the outright padding of the sale outside of what was agreed to. Were it my employee and I heard about this, there would be some significant retraining occurring, at the very least.
• RS

  Randy Strand

  Dec 25, 2022
  5.0
  I went to cricket on center avenue Janesville Diondre helped me so much for finding a phone for me...thank you Diondre
• JP

  Jeff Pickelsimer

  Jan 6, 2018
  5.0
  Great selection and service

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