Dyson Service Center Brookfield

Reviews

• JJ

  James

  Jul 1, 2026
  5.0
  Excellent repair center and excellent service. The young man with blue hair fixed my Animal3 Vac at no charge. After having a stressful day this made my day. This will certainly make me want to continue to buy Dyson products. Thanks Brookfield Team!
• AC

  Alex Crivello

  May 23, 2026
  5.0
  Had a damaged wire that cut out the roller brush when the vacuum was reclined in certain positions. Brought it in, and the tech had it fixed in 15 minutes. Everything works fine. Super easy, super fast. Thank you!
• LJ

  Leticia Jordan

  Apr 8, 2026
  1.0
  I've been a Dyson customer for years, but my recent experience at their service center has left me deeply disappointed. When I brought my vacuum in, the technician told me it needed cleaning for $25 and agreed I could clean it myself. He then cleaned it anyway — without my authorization — and charged me $25 regardless. That's not a service fee. That's a charge for something I never approved. Dyson's customer support response was equally frustrating. Rather than acknowledging the unauthorized charge, they pointed me to their terms and conditions and offered a 20% discount on a future purchase — as if I'd want to buy another Dyson after this. $150 in repair costs (the $25 plus a $125 part they say I need) is a lot to spend on a vacuum that has repeatedly had issues. What I needed was honest advice about whether this repair was even worth it. What I got was a bill I didn't agree to. Dyson's products are premium-priced. Their service should match. It doesn't. I won't be returning.
• TS

  Tiffanni Stout

  Mar 26, 2026
  5.0
  The tech who helped me, finished my repair quickly and registered my Dyson for me to warranty which I didn’t realize I hadn’t done. Timely and helpful!
• BS

  Brandon S

  Feb 15, 2026
  5.0
  Fast & helpful service

Frequently Asked Questions About Dyson Service Center Brookfield