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Best Buy Outlet - Brookfield

3.7
(151 reviews)

Business Details

12575 W Capitol Dr, Brookfield, WI
53005, United States
(262) 693-4180

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Location

Best Buy Outlet - Brookfield
12575 W Capitol Dr, Brookfield, WI
53005, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday11:00 AM - 7:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.7
151 reviews
5 stars
83
4 stars
17
3 stars
13
2 stars
6
1 star
32
  • BD
    Bill Dussault
    Jun 16, 2026
    1.0
    I bought a fridge and a stove early january of 2026 its now June and the fridge broke. The manager Cory would not lift a finger to help. Worst customer service ever. Delivery order # 112536443040. Worst decision i made in a while to shop there
  • KH
    kita hill
    Jun 15, 2026
    2.0
    Customer service is not like the regular Best Buy. We stood in line with no people ahead of us for 25 minutes.while the cashier conversed with her customer at the register. This should have taken place on the sales floor. They also talked about personal issues. Someone else finally came over to assist after 25 minutes. I won't be back. I'd rather pay full price than experience bad service.
  • EC
    E Cotey
    May 9, 2026
    4.0
    if you are looking for something extremely specific, this is not the place for you. this is more for people that are passively shopping for a good deal, of which there are many. the staff here is fun and friendly, will joke around with you and are in generally good spirits :) score docked one star only for organizational reasons!
  • RH
    Rita Harvey
    May 5, 2026
    5.0
    Wow what great service! Elias was so friendly helpful informative and accommodating! Also, the manager on duty was no questions asked gave us a refund for the refrigerator we bought that was marked as a freezer and discounted money off for our inconvenience!! We go here often for various appliances and tvs and we'll be lifelong returning customers. Thank you!
  • WK
    Will Komassa
    May 2, 2026
    5.0
    The employees here are helpful and care. I've bought a ton of stuff here in the past few years, and haven't ever had a bad experience. If you're shopping for appliances, computers, tvs... Make sure you check here. You'll probably get it for wat less!

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