Freightliner Northwest in Yakima, WA is a Freightliner and Western Star dealer serving Central Washington and the Yakima Valley. Our 10-bay service shop features factory-trained technicians and a newly remodeled facility.
Services include diesel engine repair, Allison Transmission service, preventive maintenance, windshield repair, APU installation, laser alignments, lift axle installation, frame stretches, DOT inspections, and warranty work. Road service available. All work guaranteed.
Newly remodeled driver lounge with Wi-Fi, TV, clean restrooms, and trailer parking. New & used truck sales, genuine Freightliner and Western Star parts. Serving Yakima, Kittitas, Benton, and Klickitat counties.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.