Cricket Wireless Authorized Retailer

Reviews

• CW

  Chris Wooley

  Mar 17, 2026
  5.0
  By far the best Cricket retailer in Spokane. It's not the closest to my house, but it's worth the drive. I really appreciate the sincere service and helpfulness. No high-pressure upsells. Just helping me solve my problems. I'll be back.
• CR

  Crystal Runions

  Nov 17, 2022
  1.0
  Went in to make a payment, paid cash and was in store less then five mins. I then get text notification that auto pay was set up. I check my account and someone else's debit card had been added for my auto pay. I immediately removed it and cancelled auto pay. The following week I get a text saying that I still owe $50 or my service will be suspended. After an hour on the phone with customer service and getting no help or answers I leave work early and go in store. I was in store for almost 2 hours while cameras are reviewed. They tell me my billing date had been changed and that I was charged for changing my bill date and my month of service was prorated to that billing date change, even though I never asked to change my billing date. They made me pay an additional $50 to keep my service and resolved nothing even though they screwed my entire account up. Come to find out it happened while the store manager was the only one working. Also they claim the billing due date should not have been able to be changed in store even though there was no record of me calling in and requesting said change. Will only be going to the cricket on sprague by Walmart from now on.
• CS

  Ceramic Savage

  Oct 2, 2018
  1.0
  My family and I went to purchase phones, the lady associate was excellent but the manager on duty was rude and yelled at my children for looking at the display phones. I let him know my children were well behaved and would check the features on any phone they chose, since we were there to buy phones for the whole family. I'd choose another location.
• MH

  Michele Hooper

  May 12, 2018
  5.0
  Steve was great!!
• SM

  Steve McKee

  Sep 2, 2017
  5.0
  Best place for knowledge and customer service