Apple River Park Square

Reviews

• ZB

  Zach Black

  2 days ago
  1.0
  How do you have all those phones in the store but not one they can answer? Just the epitome of laziness and horrible service. Anytime anyone says something bad about Apple I’ll think of how badly this store is run and will probably agree.
• HS

  Heather Srigley

  Jun 28, 2026
  5.0
  Great Apple signature store. Wonderful service.
• GR

  Gracie Rabourn

  Jun 26, 2026
  5.0
  I traded in my old Mac book air for a new one and received great help from both the sales and tech team. Miles and Caleb made the process easy and fast. They were accommodating and professional.
• KW

  Kimberly Wilson

  Jun 14, 2026
  5.0
  Always fast friendly and efficient. Tried to do repairs elsewhere and it was a nightmare. Will always go back to this Apple Store for all things iPhone!
• MM

  Michael Mullin

  Jun 11, 2026
  5.0
  I visited the Apple Spokane Store to have my iPhone 13 repaired and left feeling like I was the most important customer in the world. Karen, who assisted me, noticed my Marine Corps veteran sticker when she removed it from my phone. She took a genuine interest in my 33 years of military service, asking about my career and sincerely thanking me for serving our country. Her gratitude was heartfelt and greatly appreciated. What happened next truly impressed me. Another Apple team member at the Genius Bar overheard our conversation and came over specifically to thank me for my service. Later, when I returned to pick up my phone, two additional Apple employees introduced themselves as fellow veterans. We spent a few minutes talking about military service, camaraderie, and the honor of serving our nation. Karen then returned with my repaired phone and explained that the team had identified and taken care of a couple of additional issues as well. The repair was excellent, but what stood out most was the way every employee treated me—not as a customer number, but as a valued person. In a world where genuine customer service can be hard to find, the team at Apple Spokane exceeded every expectation. They made me feel respected, appreciated, and welcomed as part of the Apple family. I walked out with my head held high, my chest out, and a tremendous sense of pride. Thank you, Karen, and thank you to the entire Apple Spokane team for an experience I will never forget. Semper Fidelis, Mike