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Geek Squad

3.5
(50 reviews)

Business Details

(509) 924-4361

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
15223 E Indiana Ave, Spokane Valley, WA
99216, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.5
50 reviews
5 stars
26
4 stars
4
3 stars
3
2 stars
1
1 star
16
  • LS
    Lindsey Steblaj
    Jul 5, 2026
    1.0
    Yesterday I attempted to go into geek squad to get my screen that all of a sudden went blank, fixed. After finding out that it was unrepairable I went and bought a $800 iPhone from Best Buy, Spokane Valley. The man was very kind and told me to make an appointment with geek squad and they could transfer my data. I am a pro member and get those services for free. So I waited two hours for an appointment at geek squad and went in. I was met with a man who was incredibly rude and initially did not even hear me out. It looked as though he hated his job and just wanted me to leave. I told him that I just bought an $800 phone and I paid for the services and I expected better customer service, he then refused me service. I then continued to wait there for someone to come and help me and no one did. This is absolutely unacceptable considering I pay for these services. I am canceling my membership..
  • TP
    Trixie pup
    May 24, 2026
    5.0
    Came in with a phone that just went dead and Spencer was amazing help. Better service than I received at the Verizon store.
  • JW
    Jessica Walters
    Feb 21, 2024
    1.0
    Took my samsung laptop in due to a broken screen, they quoted me a max price of 350 but said if they run into any other issues they would call if it was going to cost more. After sending it in they called the next day and stated it would be 630, almost double. Nothing extra, same fix but twice as much.
  • GP
    Geoff Peterson
    Mar 14, 2021
    1.0
    I was bounced around for over half an hour and still couldn't get someone scheduled.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 15223 E Indiana Ave offer?

Geek Squad provides tech repair, setup, and support services. You can schedule service in-store or online.

Where is Geek Squad located?

Geek Squad is located at 15223 E Indiana Ave, Spokane Valley, WA 99216, USA.

Brand Certified Facts from Geek Squad

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Certified August 23, 2026Yext Knowledge Graph
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