Best Buy

Reviews

• MA

  Mary Anderson

  4 days ago
  5.0
  Amazing experience every time I visit! The staff is super friendly and always ready to help with recommendations. I love the variety of products and the latest tech gadgets available.
• JZ

  Jackey Zik

  5 days ago
  4.0
  Always a great experience shopping here! The staff is incredibly helpful and knowledgeable, and I found exactly what I needed without any hassle. Love the variety of products they offer!
• KB

  Kathleen Brown

  May 4, 2026
  4.0
  Fantastic selection of electronics and appliances! The staff was super helpful and friendly, making my shopping experience enjoyable. I found exactly what I needed and even got some great advice on setting it up.
• OH

  Orrin Hutchinson

  May 2, 2026
  5.0
  I always have a good experience when I go to the store I seem to buy a lot of electronics and no matter who I deal with they're very knowledgeable they do move their product around quite a bit which is confusing but it makes me look around and find what I need when I want it and that's usually when I find the cool stuff
• PF

  Piper Faye

  Apr 16, 2026
  1.0
  Honestly unbelievable how bad a shopping experience can go and how a store/employees can turn a fun/exciting moment for people into a series of frustrations so bad that we were better off staying at home and ordering online through amazon, newegg, or b&h video. We picked 3 tv's. The best buy website says all 3 panels are on display, size unimportant and we gave up on seeing the display models within 10 minutes in the store. We waited, walked around in circles for over 20 minutes and no one approached us at all. I have no concept what the problem was. We finally approach staff who tell us they're getting someone who 'knows tv's'. We're met with 3 separate people over the next 20 minutes who all tell us they don't know or work in tv's. I was buying my partner a tv for our anniversary and if she didn't want the instant gratification we would've left & ordered online. We come to Best Buy to literally 'see' things, and get 'advice' from 'sales people' who know more than we do. Otherwise I'm better off doing my week of research at home that we were so excited to talk with someone about & instead just got avoided by the plague like there was a racial component or something and the staff would not talk to my black female friend directly really ever. Think of the message you've sent home in one night. It's incredible how bad this store is and how it's somehow more popular/better than the north town one makes no sense. The staff is so unprofessional, so incapable, i've never seen anything like it. The north town staff would never let people wander in circles aimlessly with a staff to client ratio of easily 3:1 or more for an hour at 5-6pm area. You should be ashamed of yourselves, I am.

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