VCA Redwood Animal Hospital

Reviews

• MG

  Mason Graham

  Jul 7, 2026
  1.0
  Horrible experience here. The vet was inappropriate, and when I told a manager this experience they said it’s not usual for her as if that makes it okay. They also wanted me to pay $5K for tests that wouldn’t have even found what was wrong with my dog. The vet I went to afterward was horrified with my experience seeing the group of tests they wanted to do that wouldn’t have even helped. They also didn’t even print me out a new quote when I decided against many of the tests, so the final bill was a surprise. I cancelled my next appointment there due to what a horrible experience I had there, and the vet called me and left a message saying “I heard you couldn’t afford to come back,” soooooo rude. So unprofessional. My dog died 5 days later. You wouldn’t have even known even IF I gave you that 5K. Disgusting. Thanks for nothing.
• SS

  Shirin Sherkat

  Jun 7, 2026
  5.0
  The veterinarians and all the staff are very knowledgeable & caring. The clinic is clean. The staff are personable & the doctors are great. When You seek medical tx for your cat, It's not only important to know you're getting great care, but that the staff appreciate and respect your time, as well as providing the best for your pet.
• DE

  Dasha Eremina

  Nov 10, 2025
  5.0
  Receptionists were both very nice and helpful in answering all my questions. Calming and cozy environment. Vet tech was extremely kind and gentle with my cat, and super informative on techniques for giving her medication. Very happy with their service. Thank you!!
• MS

  Mary Stringham

  Jun 5, 2025
  1.0
  My pets have received good care from Drs. DeBroeck, LeHockey, and Hui; but there is a newer vet in the practice that I have had two concerning interactions with and, as a result, will no longer bring my pets here. As succinctly as possible: I have been bringing my pets here since I’ve lived in the area for the past 5 years. I brought my cat in almost two weeks ago because I noticed her skin was very irritated in spots and she just seemed uncomfortable. She had also lost a little weight. I spoke to the vet, he recommended treatment for her irritated skin and suggested blood work for the weight loss as I was concerned about diabetes or feline hyperthyroidism. Her blood work came back and, because the vet we usually see was out, another vet called me with the results. In that conversation, I was never told whether or not she had diabetes or feline hyperthyroidism, but I was asked a bunch of questions about her behavior and what/how much she ate, and then was told that her blood test results showed elevated white blood cells, neutrophils, monocytes, and eosinophils and this likely meant she had feline leukemia. I was stunned. She went on to say that I would need to bring my cat back for more blood tests so I made an appointment to do so. I wasn't able to get her back in for a tech appointment for a blood draw for almost a week. She also told me if the follow up blood test was negative, she would need further testing, such as imaging. I got off the phone, devastated, but at the same time, something about this conversation did not sit right with me. If the blood test was negative, why would she need more, expensive, testing? I wasn’t doubting that my cat could have had feline leukemia - of course it’s possible. I got her from a rescue that rescues a lot of feral colony kittens and I don't know if they tested her for FIV/FeLV; but I recalled that this same vet told me a year and a half ago, when my cat had an ear infection and her head was tilted to one side, that she likely had a brain tumor and that’s what was causing her head to tilt and she would need an MRI. I declined that at the time, opting to treat the ear infection with antibiotics and make a follow up appointment if her head wouldn’t stop tilting. (It did) I called another vet and explained what was going on with my cat, what I was told, and that I essentially wanted a second opinion. I was able to get her in with the new vet, and gratefully received an almost immediate result that my cat was both FIV and FeLV negative. She had also put some weight back on and her white blood cell counts, which were more indicative of inflammation or an infection, NOT cancer; were trending downward after treating the cause of her skin irritation. I felt, for the second time with this particular vet, that I was intentionally being given a worse case scenario up front to play on my fears in order to throw me off and be willing to pay a lot of money for very expensive, unnecessary testing. I understand and appreciate wanting pet parents to be prepared in case the worst is actually true, but to jump directly to something life threatening as the first possibility is pretty low and just feels like a money grab. VCA's fees are also exorbitant; my cat’s exam and blood work at the new vet were almost half of what I was quoted at VCA Redwood for just the FIV/FeLV blood test.

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