Located in Pacific, WA, Gordon Truck Centers (formerly Freightliner Northwest) is an Elite Support Certified Freightliner and Western Star dealership serving the Seattle-Tacoma metro area. Our newly remodeled and expanded headquarters features a commercial truck body shop, state-of-the-art service facility, and factory-trained technicians.
Services include diesel engine repair, transmission service, body work and paint, preventive maintenance, windshield repair, APU installation, laser alignments, lift axle installation, DOT inspections, and warranty work. Road service available. All work guaranteed.
New & used truck sales, lease and financing options, genuine parts and accessories. Comfortable driver amenities and trailer parking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.