Freightliner Northwest in Olympia, WA is an Elite Support Certified Freightliner and Western Star dealer serving South Puget Sound. Our 12-bay service shop features Express Assessment and factory-trained technicians specializing in commercial trucks, RV coach, and bus service.
Services include diesel engine repair, Allison Transmission service, RV and bus repairs, preventive maintenance, windshield repair, APU installation, laser alignments, lift axle installation, DOT inspections, and warranty work. Road service available. All work guaranteed.
Premium driver amenities: spacious lounge with showers, laundry, Wi-Fi, TV, RV parking with hookups, pet kennels, and trailer parking. New & used truck sales, genuine parts.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.